A new report from the Social Security Advisory Board (SSAB) gives SSA high marks for its response to hurricanes Katrina and Rita. The SSAB report concludes:
Even in normal circumstances, the operations of the Social Security Administration directly and crucially affect the lives of millions of Americans. Over the years of the Board’s existence, we have been continually impressed by the commitment and expertise of the agency, its management, and its employees at all levels to providing excellent service to the beneficiaries who depend on Social Security. Last year’s hurricanes showed that commitment and expertise to be deep and solid. Service is what SSA does. Its employees both in the area and throughout the country volunteered to do whatever was necessary to assure that service to the public in the affected areas would continue. Agency management did not stop to worry about its constrained budgetary circumstances, but immediately deployed the resources necessary to meet the crisis. The agency and its employees, and especially those in the Atlanta and Dallas regions, have every reason to be proud of their preparedness, resourcefulness, and dedication in meeting the needs of the population they serve under the most trying of circumstances.