Sep 20, 2006

Social Security Touts Online Services

From a Social Security news release picked up by The Weekly, of Georgia:
ATLANTA, GA (September 13, 2006) - Social Security’s Internet site, www.socialsecurity.gov , is among the most popular of government websites. In fact, in a survey conducted by the American Customer Satisfaction Index, four of the top five services evaluated are located on Social Security’s website. Our Social Security Benefits Application was number one, followed by the Application for Extra Help Medicare Prescription Drug Plan Costs page and the Social Security Business Services Online page. In fifth place was the Social Security Retirement Planner.
It is perhaps a minor matter, but this is an example of a Social Security press release that Social Security chooses not to post on its own website that is supposed to show its press releases. There have been a number of these lately. If the best that Social Security's press office can do is to get a press release like this published in a tiny local news media, it is hardly worth the effort of even doing the press release in the first place. One would think that Social Security would at least post these press releases online so that those few who are genuinely interested in what the agency is doing would be able to find them more easily.

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