Q: How stressful is your job?
A: If you are doing this job right, you can't help internalizing some of this stuff. I am taking more hypertension medication than I was a year ago. ...
Q: There have been reports that even with all your efforts the backlog continues to grow?
A: We are nine months into this fiscal year, and we are at an increase of about 18,000 cases for the year. I am not happy about that. But the rate keeps going down. If you look historically, it went up at about 75,000 cases a year for many years in this decade.