The KVUE Defenders help a 93-year-old World War II veteran caught in government red tape. A few months ago, the Social Security Administration admitted to Charles Corvill it mistakenly changed the date of his birthday, but refused to correct it.
According to his birth certificate, his birthday is March 2. The agency incorrectly changed it to March 20. ...
Corvill says he noticed the change in his birthday while paying for his prescriptions. He says Medicare stopped making payments because his date of birth didn’t match its records.
“Well, they charged me $300 maximum when they were suppose to charge $150," Corvill said.
So, with a copy of his birth certificate in tow, he visited an Austin Social Security office to correct it.
“And [the agency representative] went around to talk to people in the office and came back and asked if I'd be willing to live with it for a while. I said, 'No way, Jose!'" said Corvill.
In April, Social Security sent him an unsigned form letter stating, “We have reviewed [your birth certificate] that indicates your date of birth is March 2, 1920. But, in the next sentence, it stated "We cannot overturn our original determination that the correct date of birth is March 20th. Please use the date of birth we have already established." ...
Social Security also claimed correcting his date of birth could reduce his monthly benefits. ...
While Corvill 's complaint went nowhere, the KVUE Defenders got results after calling Social Security and Congressman's Lloyd Doggett’s office.
Two weeks later, the agency sent him another unsigned form letter showing it corrected his birthday and wrote, "We are sorry for any inconvenience this has caused you."