tag:blogger.com,1999:blog-19246708.post5439287183890227601..comments2024-03-29T02:05:50.350-04:00Comments on Social Security News: OIG On "Vision 2025"Unknownnoreply@blogger.comBlogger8125tag:blogger.com,1999:blog-19246708.post-7056478931012434012016-03-25T07:50:04.229-04:002016-03-25T07:50:04.229-04:00When you request a recommendation from someone who...When you request a recommendation from someone who does not understand what's happening where the rubber meets the road, you usually get bad advice. I see the same problem with other recommendations from some (I assume) well meaning academics who issue reports and recommendations about what SSA should do.<br /><br />A primarily virtual service delivery model like the one OIG appears to recommend would be disaster for many disability claimants. Many have attention, concentration, and cognition deficits or other impairments that would interfere with their use of a virtual system. If you're talking about the SSI program, you are referring to people who often cannot afford computers and online access. <br /><br />Should virtual service delivery be available for people who can and want to use it? Surely. Should SSA promote those services? Surely. Should you start closing down local offices to save money? Obviously no. Don't believe me? Go to any local SSA office in a busy metro area and hang out there for a day. The ones I go to are more often that not packed, sometimes standing room only. These people, many of them ill, would not be sitting and waiting if they had the ability to take care of business with a few mouse clicks. Start closing local offices and you will start seeing the remaining SSA offices not only standing room only, but with lines of angry consumers going around the block. <br /><br />If you Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-49214293707341218822016-03-24T11:47:07.324-04:002016-03-24T11:47:07.324-04:00This is putting the cart before the horse. If you ...This is putting the cart before the horse. If you want to close the field offices to save money, then you need to first change rules/laws and computer systems that eliminate the need. One problem that keeps coming up is SS/SSDI/SSI complexity in benefit calculations based upon several factors, including the benefactors pay. Simplification that encourages SSI/SSDI to work would save administration costs while also allowing the disabled to be in a better financial situation. Ultimately, if you (Congressional Republicans) believe more of the disabled CAN work, then it is in your interest to provide every incentive for them to work, including getting businesses to accomodate them!!! And, this includes not kicking their chair out when they attempt to stand. If you want them to try, you HAVE to make it easy and painless for them to return to SSDI/SSI if/when they are unable to maintain SGA. Nobody in their right mind would go through this BS process again if there was ANY doubt that they might NEED to return to SSDI/SSI at ANY point in the future!!!!!!Timhttps://www.blogger.com/profile/01430141227801711657noreply@blogger.comtag:blogger.com,1999:blog-19246708.post-63963742281729940982016-03-24T10:51:31.691-04:002016-03-24T10:51:31.691-04:00SSA is hamstrung because it is a Federal governmen...SSA is hamstrung because it is a Federal government agency. Unlike a private business that can tell the public "here is how we will do business, take it or leave it" SSA must have a business plan that services the entire public. This means online, phone, video, mail, field office etc...Congress only wants more online until constituents complain or SSA wants to close a field office. They always want to make SSA the bad guy. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-77909096721812045532016-03-23T18:00:10.911-04:002016-03-23T18:00:10.911-04:00The Republicans in Congress don't want to do t...The Republicans in Congress don't want to do the dirty deed to SSA because that's bad politics. They want the agency to do it to itself, preferably during a Democratic administration. That way the Republicans keep their hands clean but achieve their goal of gutting Social Security.<br /><br />The Republicans loved the NAPA report that would have had the agency shutting down its field presence in favor of a DIY online operation. When the agency said 'thanks but no thanks' to NAPA's vision, because everyone from Carolyn on down knows that won't work, Sam Johnson and his staffers blew a gasket. Unfortunately for them, but fortunately for all the rest of us, they can't do much more than get the auditors to parrot their language. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-63080577676843000962016-03-23T16:14:47.864-04:002016-03-23T16:14:47.864-04:00Electronic processing doesn't even work for me...Electronic processing doesn't even work for merely applying for retirement. When I turned 65, I applied for Medicare online and didn't have a problem. When I turned 66 and applied for full retirement benefits, I tried for 4 months and couldn't get access. Then, one day, I finally got access, BUT was informed that it couldn't be processed (with no explanation as to why it wouldn't work). I had to go the local field office, wait 45 minutes, then spent just 10 minutes getting processed.<br /><br />Charles is right--the higher administrators and IT people have not concept of what needs to be done!<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-63465146892903428532016-03-23T14:43:40.905-04:002016-03-23T14:43:40.905-04:00Funny, I didn't think OIG was running the agen...Funny, I didn't think OIG was running the agency...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-39963128331834307042016-03-23T10:07:31.433-04:002016-03-23T10:07:31.433-04:00Medicare does its business through online and phon...Medicare does its business through online and phone only with SSA handling the eligibility and enrollments/billing. This has created a response in the public for the need for SHIP (Senior Health Insurance Program) that handle all of the problems when people cannot or are unable to navigate the system. These are social service providers, trained by the state, usually the Department on Aging. State budgets are strained across the nation and the cuts impact the Senior and Disabled programs profoundly. We cannot expect people like the SHIP providers to be able to handle the excessively complex SSA program.<br /><br />I expect this is more fluff and feathers than reality, but then again I thought the same thing about our current crop of Presidential choices.<br /><br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-82530205050091050332016-03-23T09:51:07.852-04:002016-03-23T09:51:07.852-04:00First you have to educate SSA on what happens in t...First you have to educate SSA on what happens in the field offices. Most of the employees of SSA have no idea what an SR or CR do in the course of a day. How can you expect Congress to understand if the agency itself has no idea what the ground troops are doing.<br /><br />When the CRs are allowed out of the office for a public event they are mobbed. Mobbed with complex questions and problems that are not easily solved and will require hours of work. Anonymousnoreply@blogger.com