tag:blogger.com,1999:blog-19246708.post6253391683761152951..comments2024-03-29T02:05:50.350-04:00Comments on Social Security News: But Our Customer Satisfaction Ratings Are About 80%Unknownnoreply@blogger.comBlogger4125tag:blogger.com,1999:blog-19246708.post-16641608685074915982014-09-09T17:10:11.539-04:002014-09-09T17:10:11.539-04:00Online access to client files would be great at th...Online access to client files would be great at the initial and reconsideration levels, but it will not be popular because reps will be able to see what SSA is doing wrong in real time and there would no longer be the cloak of secrecy and layered bureaucracy to protect their incompetence. <br /><br />That gives me an idea. They could have a new slogan. "Incompetence. That's our thing and we do it well.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-72059835490650610072014-09-09T01:33:55.810-04:002014-09-09T01:33:55.810-04:00If you read the ideascale site that is referenced ...If you read the ideascale site that is referenced in an earlier blog, the public, or maybe the attorneys, want more online access to everything. Vision 2025 gives them that. Of course, it also gives them fewer employees who know how to fix problem cases and errors made when the public has do it yourself claims. But that is the price that has to be paid.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-67574152823858845582014-09-08T13:19:41.861-04:002014-09-08T13:19:41.861-04:00Major question: how many people at SSA headquarter...Major question: how many people at SSA headquarters in Woodland or at any regional or area offices take claims? Better to hire for field offices and TSCs than for HQ, regional, or area offices.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-30712758641972022552014-09-08T09:52:40.291-04:002014-09-08T09:52:40.291-04:00The answer is to quickly implement
an enhanced,sec...The answer is to quickly implement<br />an enhanced,secured online myssa account. If done right,it should allow access to alot of the number holder's personal information. <br /><br />Information that can be changed online should be restricted or limited to verification.Anonymousnoreply@blogger.com