tag:blogger.com,1999:blog-19246708.post8969958110381034145..comments2024-03-29T11:14:10.488-04:00Comments on Social Security News: Union Concerned About Online ServicesUnknownnoreply@blogger.comBlogger5125tag:blogger.com,1999:blog-19246708.post-11363694698713980372014-08-25T06:23:29.249-04:002014-08-25T06:23:29.249-04:00Funny. At this time, the Union (AFGE) is trying to...Funny. At this time, the Union (AFGE) is trying to block training for Authorizers in one PSC. That training would allow them to call potential beneficiaries and make appointments for them, offering greater face-to-face services. <br /><br />Which is it Agatha, taking away face-to-face services or denying them the opportunity for an appointment?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-77471681174414873762014-08-21T14:59:54.399-04:002014-08-21T14:59:54.399-04:00Unions are concerned about their members(SSA emplo...Unions are concerned about their members(SSA employees).<br /><br />MYSSA acounts will help many people in rural communities,like me,who do not have services that are found in cities,including a SSA office.<br /><br />SSA is going broke or in decline. And the economy is unlikely to ever strongly support SSA programs again.<br /><br />SSA could close more offices eliminating jobs such as security guards,service representatives, overpaid aljs,replacing with lower paid examiners/analyst and possibly other lower cost changes.<br /><br />It will always need a certain number of claim representatives.<br /><br />I prefer to have an option to talk to an actual person,but an enhanced myssa account may be a good substitute.<br /><br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-57053577320142985112014-08-21T12:55:13.589-04:002014-08-21T12:55:13.589-04:00@ 11:33
All of this, especially numbers two and t...@ 11:33<br /><br />All of this, especially numbers two and three.<br /><br />Ol' Witold would whine if SSA gave each of its employees a block of platinum because, even though more valuable, it's heavier than the same sized block of gold.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-34963637772908226462014-08-21T12:11:13.027-04:002014-08-21T12:11:13.027-04:00Isn't it funny that the union complains about ...Isn't it funny that the union complains about the level of security being too high? What is unknown is how many of the failed attempts were due issues ranging from simple user error to efforts to get information on another person or commit fraud. Security can be troublesome. When conducting disability interviews, I speak to people who can't remember their medical history for the previous year, but if they were at home completing their report online, they could easily check paperwork at home. The goal of online services is to give the public an option. Online services do work, both for public and private institutions and businesses. Does the union want to deny options to the public? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-19246708.post-20808561752517676892014-08-21T11:33:17.719-04:002014-08-21T11:33:17.719-04:00"neglects to disclose that the website comes ..."neglects to disclose that the website comes at the expense of face-to-face customer service and that it may open users to fraud."<br /><br />1. Registering for MySSA does not preclude anyone from face-to-face service.<br /><br />2. The type of fraud that is most prevalent is that "fraudsters" sign-up for NEW accounts using purloined personal information and then re-direct payments. The whole point of getting people to sign-up for an account is that it prevents someone else from fraudulently doing so. They are not having a problem with people stealing passwords for already established accounts.<br /><br />3. Too many people have trouble signing up and it is due to the sometimes arcane screener questionnaire that goes through Experian. That said, it's a bit rich to complain about how hard it is for the real person to sign-up and then complain that there is a great vulnerability to identity thieves.<br /><br />4. The status quo provides plenty of opportunities for fraud, theft and identification. It's not more secure.<br /><br />Maybe when Witold loses his job to a robot he can work as a travel agent or bank teller.Anonymousnoreply@blogger.com