Everyone try to do your best to focus on providing the best customer service you can with the resources you have available within the 40 hours a week (or more!) you put in. That’s all management should ask of you it’s what I do for my team.
This is rich from an SSA management official who sits in his office going over the numbers and has meeting after meeting but tells his employees to give their best or they could be disciplined. It’s nice sitting on top of the ivory tower.
I’m so tired of this comment. Y’all act like managers don’t have any other work to do. You think custodial staff says “why don’t CS’s come clean their own bathrooms.” Management doesn’t say “why don’t CSs come do our budget. Why don’t CS’ come work on space allocations. Why don’t CS come sit on the dozens of meetings I have to go to and take notes for me, or answer my controls emails. Y’all act like you are the only ones with work to do.
I agree. Read this blog for a short time and everyone would come to the same conclusion, so much complaining and whining. I was lucky to be able to retire a few years ago. But when I was working, half the employees complained more than they worked. It was incredible. If someone hates their job that much, quit and find something else. If you only have a few years to go, hang in and just do your job. It is only just a job.
There are quite a few field office managers working reception, answering phones, and taking claims. I for one do full-day shifts of both as well as having scheduled appointments each week.
Makes me a better advocate for my employees if I understand the workloads and feel the pain of poor policy.
The “yes-men” managers the commenters above bemoan should jump in the trenches.
Lead by example and that’s what all the employees want. The morale in the office will improve! This is called leadership and I guess that chapter is missing in your managers handbook.
@3:15.. you must not be in a single manager office..SMO don’t have time to hit all the daily administrative tasks and do a full day phones/front desk/appointments.. go for you and all your free time
Cut down on the never ending useless management meetings. Now you have a taste of what workers go through when management piles up the work and wants status of previous cases. Oh boy the way, can you call a few numbers when you have free time? 😳
Happy Labor Day for now until AI takes over.
ReplyDeletehow long until SSA's unions are terminated?
ReplyDeleteEveryone try to do your best to focus on providing the best customer service you can with the resources you have available within the 40 hours a week (or more!) you put in. That’s all management should ask of you it’s what I do for my team.
ReplyDeleteSSA management talking points but I wonder how many times you have called numbers when the lobby was full? 🍩
DeleteThis is rich from an SSA management official who sits in his office going over the numbers and has meeting after meeting but tells his employees to give their best or they could be disciplined. It’s nice sitting on top of the ivory tower.
DeleteDo for my team? Do YOU pay their salary? You are an employee just like everyone else.
DeleteI’m so tired of this comment. Y’all act like managers don’t have any other work to do. You think custodial staff says “why don’t CS’s come clean their own bathrooms.” Management doesn’t say “why don’t CSs come do our budget. Why don’t CS’ come work on space allocations. Why don’t CS come sit on the dozens of meetings I have to go to and take notes for me, or answer my controls emails. Y’all act like you are the only ones with work to do.
DeleteYou are tired of this comment? You should set an example and call numbers or answer the phones like the rest of us.
DeleteI agree. Read this blog for a short time and everyone would come to the same conclusion, so much complaining and whining. I was lucky to be able to retire a few years ago. But when I was working, half the employees complained more than they worked. It was incredible. If someone hates their job that much, quit and find something else. If you only have a few years to go, hang in and just do your job. It is only just a job.
Delete@ 1:19…AMEN
DeleteAmen? You must be going to the prayer meetings with Frankie but the prayers are not being answered.
DeleteThere are quite a few field office managers working reception, answering phones, and taking claims. I for one do full-day shifts of both as well as having scheduled appointments each week.
ReplyDeleteMakes me a better advocate for my employees if I understand the workloads and feel the pain of poor policy.
The “yes-men” managers the commenters above bemoan should jump in the trenches.
Lead by example and that’s what all the employees want. The morale in the office will improve! This is called leadership and I guess that chapter is missing in your managers handbook.
Delete@3:15.. you must not be in a single manager office..SMO don’t have time to hit all the daily administrative tasks and do a full day phones/front desk/appointments.. go for you and all your free time
DeleteWhat’s wrong with answering phones once in awhile during employee breaks? Is that too much to ask?
Delete@7:56 when do SM get breaks/lunch? Other than eat at your desk during a conf call…
DeleteCut down on the never ending useless management meetings. Now you have a taste of what workers go through when management piles up the work and wants status of previous cases. Oh boy the way, can you call a few numbers when you have free time? 😳
Delete