The Disability Rights Education and Defense Fund (DREDF) has produced a report on customer service at Social Security since DOGE entered the picture. Not surprisingly, they report significant deterioration in service.
Staff SSA to meet service needs rather than relying on automation to substitute for human capacity, linking staffing levels to measurable service outcomes such as the ability to schedule field office appointments within 30 days at most, and more quickly in urgent situations
Six bankruptcies later this country has finally gotten the message that he has no clue on how to run a business much less a country. He’s interested in statues, ballrooms and drapes. Luckily, the primary in Texas start today and it can’t come fast enough.
If you consider how much we’re getting done with 50% less staff, it’s nothing short of remarkable
ReplyDeleteThe number 1 recommendation.
DeleteStaff SSA to meet service needs rather than relying on automation to substitute for human capacity, linking staffing levels to measurable service outcomes such as the ability to schedule field office appointments within 30 days at most, and more quickly in urgent situations
Six bankruptcies later this country has finally gotten the message that he has no clue on how to run a business much less a country. He’s interested in statues, ballrooms and drapes. Luckily, the primary in Texas start today and it can’t come fast enough.
ReplyDelete