From the Washington Post:
… At the Social Security Administration, officials are moving forward with plans to hire at least 700 customer service representatives this year, according to two people familiar with internal discussions. The agency aims to increase its workforce by roughly 1,000 employees after losing about 7,000 last year. …
Even if they hire 700, 600 or more will be gone within a year. SSA is a nightmare people! You’ll have a better time and make more money in fast food
ReplyDeleteThe CSR vacancy closed 2 weeks ago. Of those who interviewed and passed Round 1, some are saying crickets on a followup to be scheduled for Round 2. ITA that between wash outs in training and quits in the first year, it ain't looking good to add 700 new hires.
DeleteWhy would anyone apply for these jobs knowing how Federal employees were treated last year?!
ReplyDeleteIt's a job
DeleteFake news. No customer service representatives were fired. Simple math: 7K gone and hire back 1k still saves 6K. Wow now you’re making DOGE look good!
ReplyDeleteYes, not fired, just encouraged to quit. Bottom line, 7K gone and service is S***.
DeleteNo one said they were fired. "How they were treated."
DeleteThis administration couldn’t hit water if it fell off of a boat.
ReplyDeleteAny DOGED journeyman SSA employees that are asked to return should demand telework with gas prices soaring. The bigger question is if anybody would be willing to return to the circus.
ReplyDeleteThis is just embarrassing! Our front lines are decimated and what they are bringing on is a scaled back amount of what they were going to do. They want to meet all targets with no one . Frank and team are really an embarrassment.
ReplyDeleteFor any SSA employees that are contemplating returning…
ReplyDeleteDemand telework or else tell them to go fly a kite. 🪁
Why would anybody return to work under this administration?
ReplyDeleteTSA absences double during shutdown, 300 officers quit, as some airports see longer security lines.
Customer Service Reps are not Claims Reps. Even when fully trained, they don't have the program knowledge generally and don't have the ability or authority to make more than simple changes or corrections. What is needed are thousands more Claims Reps and Benefit Authorizers but the reality is that given what they are paid and the work environment that now exists, getting and retaining what is needed is a long shot at best.
ReplyDeleteThere are so many internal postings and some of them are for the jobs that they forced people out of last year. Some of those jobs are very specialized and niche, and not easily replaceable. And even if they do get new people, all the institutional knowledge has left so it’s not gonna be the same.
ReplyDeleteWho would want to come back to the agency knowing that within a year Vought will send out another Fork In The Road e-mail telling everyone how useless and worthless they are and they need to quit?
ReplyDeleteNo way in hell would I return as long as Vought is in office.
SSA is expecting close to an additional 5000 people to leave this year. That's 45,000 staff total, for an agency that needs closer to 80k to work well.
ReplyDeleteWork well? Sounds like a ship that's long-since sailed.
DeleteLOL we only take care of what….330+ million people
ReplyDeleteWould you want to take the loyalty pledge? Nope. It’s a dead end job.
ReplyDeleteSSA argued that the suspension of telework for field office employees “provided management with the capacity to assign more employees to assist in-person customers, avoided early office closures, and improved wait times for in-person appointments.”
ReplyDeleteRich Couture, a spokesperson for the American Federation of Government Employees’ general committee for SSA, said the arbitrator’s ruling was a “positive step forward for SSA workers, who have had to pay thousands in commuting and childcare costs at a time when most AFGE bargaining unit employees aren’t making a living wage.”
The arbitrator’s ruling won’t have an immediate impact on SSA’s workforce. An SSA spokesperson said in a statement that the agency “strongly disagrees with today’s flawed decision,” and will appeal it to the Federal Labor Relations Authority, which has a majority of Trump appointees.
Leland Dudek legacy lives on..
ReplyDeleteIn March 2025, former acting Commissioner Leland Dudek told union officials that a pause on telework would only last 90 days. However, that suspension of telework extended beyond Dudek’s tenure and continued under the leadership of the current SSA commissioner, Frank Bisignano.
Where is that looser Leland these days?
DeleteLast I heard, Leland was trying his hand at being a Youtube personality.
DeleteSorry, even I can't say that with a straight face without laughing........
I hope he’s in jail
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