A letter to the Bozeman Daily Chronicle:
This is a shoutout to the staff at Bozeman’s Social Security office, who recently helped me apply for retirement benefits in a professional and incredibly helpful manner.
My case was perhaps a bit more complicated than most in that I’d worked both in the U.S. and overseas, so there were several application details to figure out. I’d gotten a letter from the Denver-based Social Security office saying that my application process had stalled because they needed more information from me.
So I drove over to the local office, thinking, “More information? What more information?,” not knowing what to expect when I arrived (application delays? Denial?).
SSA employees work their tushies off to support the public. But please, how about another article disparaging us and our leadership?
ReplyDeleteYou had it right until "... and our leadership."
DeleteYes, leadership deserves all of the criticism.
Not so. Our leaders are SSA employees and workers too.
DeleteSounds like the FO put MN in the country field instead of the state. If this was a POB mismatch on the record, why didn’t the letter request a birth certificate or some document to show the correct POB?
ReplyDeleteThere either seems to be multiple errors done by the FO or there is information missing from the story.
I’m happy the claimant was treated nicely but I’m reading this article as that FO made multiple preventable mistakes.
The individual is happy that case has been processed despite multiple errors in the process. It’s called DMV Syndrome.
Deletelol, they just processed as filed.
DeleteSounds to me like the author narrowly dodged being deported back to Monaco
ReplyDelete“I’d gotten a letter from the Denver-based Social Security office”. In other words, the Denver WSU, and the local FO fixed the problem, as usual.
ReplyDeleteSounds like bad keying and bad notices from the WSU. Kudos to the FO for fixing it and being friendly--it sounds like they didn't even require an appointment!
ReplyDeleteOr if the claimant themself miskeyed it in an iClaim.
ReplyDeletecould be, but it specifically says in the letter that a technician did it. And if it was the claimant, the notice still sounds pretty unhelpful!
DeleteIf people would stop voting for candidates who openly want to destroy the administrative state and run the government like the world’s most inhumane sweatshop ever, then good experiences like this probably wouldn’t be so remarkable. But carry on voting based on who hurl‘s the most insults at minorities and enjoy your just desserts, America.
ReplyDelete