From a press release issued by Nortel Networks Corporation:
Nortel Government Solutions ... completed the core network for the massive new U.S. Social Security Administration (SSA) VoIP [Voice Over Internet Protocol] system within 180 days of initial purchase orders, an aggressive requirement of the 10-year, US $300 million Telephone Systems Replacement Project (TSRP) award. ...
The new system, expected to become one of the largest enterprise VoIP deployments in the world, is already supporting more than 125 offices and more than 33,500 calls daily. To date, the new system has handled over 1.6 million calls. With 12-16 offices added each week, approximately 500 offices will be added per year until all 1,526 offices are online. Nortel Government Solutions has engineered the system to support over 100,000 phones. Installation and maintenance teams are positioned across the country for rapid deployment, training, and support.
Terrible system. We have had nothing but problems with it since it was installed.
ReplyDeleteAnother case of the ivory towers deploying an inadequate system for budget reasons without considering the input of the field office users who would actually like to be able to serve the public.
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