From SeniorJournal.com:
A suit filed in 2007 by Medicare beneficiaries against the Centers for Medicare & Medicaid Services and the Social Security Administration has been settled. One of the legal teams that represented the beneficiaries, The Center for Medicare Advocacy, says the Machado case was brought by beneficiaries who experienced lengthy delays in having their Part D premiums accurately withheld, or not withheld, from their Social Security benefits. ...It is not clear whether Social Security agreed to do anything as part of the settlement.
[U]nder the terms of the settlement, customer service representatives at 1(800)MEDICARE are now directed to advise people to call back, or to call their plan, if 90 days elapse after the "triggering date" without resolution of their problem. ...
Pursuant to the settlement agreement, CMS has also formally revised its operating procedures to prioritize and track the resolution of every Part D premium withholding complaint ...
If anyone has any sense they would pay their Part D premiums directly and get the government involved. Too much BS of having the provider, CMS and SSA involved with withholding from your benefits.
ReplyDelete