Here are a couple of excerpts from Fiscal Year 2011 Inspector General Statement on the Social Security Administration’s Major Management and Performance Challenges, a report by Social Security's Office of Inspector General (OIG):
As the end of FY [fiscal year] 2011, SSA’s [Social Security Administration's] hearings backlog was approximately 787,000 cases—about 82,000 cases higher than the backlog at the end of FY 2010 and 62,000 higher than its goal for FY 2011. However, SSA continued to improve the timeliness of hearing decisions. The cumulative average processing time for hearings dropped to 360 days as of the end of FY 2011, compared to 426 days as of the end of FY 2010. ...
In FY 2011, DDS [Disability Determination Services] staffing decreased from 18,269 employees to 17,271 employees – a loss of 998 employees. With the hiring freeze, DDSs are not allowed to replace the lost staff. At the end of 2011, five States were still furloughing DDS employees. ...
The timeliness will also inevitably suffer if SSA is not given adequate funding for overtime and new staffing.
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