Yelp allows anyone to post a review of just about any entity dealing with the public and that includes Social Security field offices. Most field offices have not been reviewed but the field office in San Francisco's Chinatown has received quite some interesting
reviews. Members of the public should expect lines and delays at that office but the Social Security employees do speak Chinese!
Should I be shocked that most of the negative reviews involve people who couldn't be bothered to make an appointment?
ReplyDeleteThat said, positive reviews are nice...but that many for one office on YELP? Congratulations to those employees if those reviews are genuine.
Did you notice the people with the good experience had everything they needed, did some homework and got in an out with no problem. The people that complained, did not have all the required documents, did no homework and blame the agency for the fact they were ill prepared. Funny how that works.
ReplyDeleteGET BACK TO WORK!
ReplyDelete