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Feb 1, 2021

Online Services Outages

      According to Down Detector, Social Security started experiencing significant problems with its My Social Security portal sometime over the weekend and apparently the problem is continuing into today. It may not be connected but Social Security just announced on Friday that claimants can now request access to documents that the Social Security Administration has concerning their cases through the My Social Security portal.



4 comments:

  1. The My Social Security and My Medicare accounts are fantastic tools for individuals. I encourage the use of these tools to people every day. Very handy.

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  2. I just went to the my social security log in page to tell a client to sign up if they can. I saw a new link, or at least something i had never notice before calle ID.me which the Social Security Administration was saying is an outside provider that verifies identify.

    Is this new and does anyone have any information about it?

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  3. ID ME is a third party Identity Verification site.

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  4. The recent updates to the MyMedicare site make it a little harder to navigate. They make the changes too often and those changes are not always for the better. We assist individuals with these accounts several times a week, getting them set up and using them for a variety of issues from bill paying to printing off a new Medicare card. Each update seems to make it a little bit more difficult to navigate.

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