Five trips to a Social Security field office didn’t solve a family’s Social Security problem but one call from a TV station does. Funny how that works.
Let's be real. MGMT should not be in production work. Their technical knowledge is significantly diminished by their years away from the frontline. Often, when MGMT takes a claim or makes an input on a complex matter, they end up creating more issues because they are not following proper policy and protocol.
The squeaky wheel gets the oil!
ReplyDeleteGet used to this. It’s the new normal!
ReplyDeleteShould just have people telework and close local offices.
ReplyDeleteAmazing how management pitches in and helps, once stories hit the news.
ReplyDeleteLet's be real. MGMT should not be in production work. Their technical knowledge is significantly diminished by their years away from the frontline. Often, when MGMT takes a claim or makes an input on a complex matter, they end up creating more issues because they are not following proper policy and protocol.
ReplyDelete