May 31, 2025

Waiting In Schenectady

    People are waiting for service in Schenectady but, in truth, they're waiting everywhere.

8 comments:

Anonymous said...

“Before they might feel like slapping you, but now they want to throw your ass off a bridge,” True

Anonymous said...

Same article has been written numerous times and the the service has only gotten worse. An easy solution is to rehire as many SSA employees who left the agency recently but that would defeat the purpose of the end goal and that is to privatize the agency.

Anonymous said...

My first office as a CR was Chicago West in 1986. Lines down the block on Chicago Avenue were common. Our Operations Officer--when that position still existed--took a bull horn to the street to inform people of the wait and suggest they come back another time. Met with limited enthusiasm by the public. The many FOs I worked in, suburban and inner city in the following decades all had similar issues. Nothing new here...more bodies has always been the answer but that, then and now remains the unsolved problem.

Anonymous said...

There is NO WAY I would go back to working at Social Security after what Sleazy E and his Peter Pan Posse did.

Anonymous said...

Why wouldn’t you support Trump’s mission and help out the agency while AI is implemented?

Anonymous said...

"Kristin Hoffman was also ready to camp out. She came into the office clutching a copy of Pride and Prejudice. Her visit was routine. A monthly check-in required for her Social Security disability benefit. Still, she waited one hour and 40 minutes."

Monthly check-in? WTF is this nonsense? There's no such thing.

Anonymous said...

@436. I am a Gold Star Father and I wouldn't lift a finger to help that crook. I also have NO faith that AI is going to live up to the promises being made by the folks who say it is going to be the winning solution. It will be a complete disaster.

Anonymous said...

My best guess is that she's working part time and her income varies, and she brings in pay stubs. Given how likely it is to be over/underpaid in that situation (especially for SSI or concurrent benefits, particularly when you report online and they take months to process it and sometimes read the pay stub wrong) I could understand why she'd want to go in person. There are other possibilities (she's been approved for SSI and her case is stuck at the Regional Trust Review Team and she's getting Immediate Payments?) but my guess is she's been burned before when reporting income and she's found this more effective than getting the wrong benefit and then going through the appeal or waiver process.