Jun 1, 2026

Getting The Work Done

From AOL.com:

… Former SSA senior advisor Kathleen Romig said, "You can't reorganize your way out of a staff crunch. If there aren't enough people to get the work done, reshuffling them won't ultimately help." Given the difficulties with automated and AI-based systems, she's got a point that improving efficiency will only do so much. …

5 comments:

Anonymous said...

I feel so much closer to my Chief now that components are combined and flatten.

Anonymous said...

It’s been reported that the big corporations are cutting back big on the AI crap because they’re realizing it’s not only far from free, but actually more expensive than human labor when used heavily. Any similar results at SSA? Seems like they’re going to have a hard time saving money by spending oodles of cash on expensive computing tokens instead of cheaper labor, but I‘m no white old dumbass with a fancy title.

Anonymous said...

What's most likely is in-house tooling utilizing cheaper, much less expensive models. Things like decision drafting are low-hanging fruit even for these older models.

There's no world where SSA has agentic AI accomplishing workloads from start to finish. The amount of funding, time, red tape, and process refinement is massive.

If you have ~15+ years in, you might very well be on the last chopper out of Vietnam, but I don't think it's coming for you specifically anytime soon.

Anonymous said...

Idk the new PAT tool has been way easier to search policy when I have a question then searching through poms.

Anonymous said...

Yes, PAT is wonderful! It tells me to search agency programs that are retired and in mothballs for the answers I need. It also instructs me to ask questions about someone's eligibility for WEP and GPO when determining someone's retirement. I already don't know WTF I'm doing in my directed reassignment and this just adds to the joy!