From Fedscoop:
A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service disruptions for millions of Americans under the Trump administration.
In a lawsuit filed in a federal court in Maryland on Monday, Democracy Forward said SSA did not respond to multiple records requests for details on the agency’s workforce reductions, cuts to phone services and the elimination of customer service metrics on the agency website that took place this year.
These changes, according to Democracy Forward, prompted longer wait times, payment delays and “confusion for beneficiaries in vulnerable situations,” the lawsuit stated. The group said it filed various Freedom of Information Act requests over the summer regarding these incidents, but SSA did not hand over determinations or release the records. …
7 comments:
They didn’t respond because they don’t care about American citizens. Wake up Americans, these thieves are stealing from you right in front of your eyes and calling it American pride.
It seems like everybody has a lawsuit pending . SSA is imploding before our eyes and no lawsuit is going to save the day. The damage has already been done.
This will get tossed faster than The Office of Transformation.
Just another lawsuit to put in line behind the 1000's of others.
Why would a FOIA lawsuit get tossed? Nervous, Leland?
FOiA requests are not a priority, even if not in a shutdown. And FOIA requests are a non-excepted activity during a shutdown so won’t move even if the agency cared to respond. The agency responds more quickly (not saying fast) to a request from Congress if coming from the Chair and/or other members of a committee of jurisdiction of the same political party, or from OIG, or GAO.
A request from Congress? What Congress are you talking about? This Congress has been on a paid vacation since January 2025.
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