From CU-Citizen Access:
Getting an appointment at Champaign’s [Illinois] social security district office continues to take 30 days or more, but some recipients report that once they are at the office their needs are processed quickly.
Yet the wait can be frustrating and difficult.
Kiesha Jones, a Champaign resident, said she waited an hour and a half for her initial appointment at Champaign’s Social Security Office.
“They were like, we’re only taking appointments, you’ve got to call this number. I called the number and I couldn’t get through,” she said. “Once I got through, they made an appointment about 37 days out.” …
Despite her experience, a spokesperson for the Social Security Administration said in a December email to CU-CitizenAccess that most claim appointments for disability benefits are scheduled within a month.
“The Champaign, Illinois office currently schedules the vast majority of T2 disability, SSI Blind and Disabled, and aged claim appointments within 30 days of request,” the spokesperson said. …
5 comments:
Sounds like they are interchanging claim appointments and appointments for non-claim issues. The EM governing non-claim appointments says appointments should be available within 5-days. Yet I am seeing next available appointments 3-weeks out. Hard to dissuade people from walking in if appointments are that far out.
Once again DO NOT believe anything the regime is saying. Soon it will be a national calendar and that will be even worse. If there are no appointments we still make like we are scheduling one and the person is called when one is available. Because that is so efficient!
I’m just spitballing here but why don’t they hire more employees? The public should demand that offices be properly staffed. But until then, the SSA employees are doing their best under tough work conditions.
Who reschedules appointments when we have a national calendar? That's sounds fun.
SSA is reluctant to hire more employees because of the bad optics of reversing course so soon after telling the public that the agency needed to purged. This administration doesn’t acknowledge mistakes.
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