The Commissioner of Social Security has sent a letter to the Chairman of the Senate Appropriations Committee claiming that “service is better than ever” at Social Security. The letter includes selected statistics. The definitions and significance of some, if not all, of the numbers given are unclear to me.
As Mark Twain said, “Figures don’t lie but liars often figure” or, as WC. Fields is alleged to have said, “If you can’t dazzle them with brilliance, baffle them with bullshit.”
18 comments:
Digital First, but on 1980s equipment. And boy does it show. And good job refusing to update it before RAM prices really skyrocketed this year, Frank! A real cutting edge leader, you are! Such foresight, and such a grasp of all the important variables!
the house is burning down and the commish is out here bragging about how good he can toast marshmallows
These boastful statistics by SSA leadership make the “Great American State Fair 250” attendance to shame.
That letter was also sent as a press release so employees who get the press releases got that fictional piece of garbage. You want to kill morale then gaslight your employees. The capacity to provide service sucks and those of us who care about the public are sick of the lies. Things are far from better. In fact they are worse. And the turnip is out of blood to give. We are being destroyed by the unreasonable expectations and grinding ourselves to death.
Lies, dirty lies, and statistics....
SSA is doing so great, it is now offering Sunday OT in addition to Saturday OT and weekday OT. And, as a bonus, you get to work weekend OT from home!! I guess magically all of the problems with telework don’t exist on premium pay.
I don’t recall prior Commissioners being so openly partisan.in this type of correspondence in the past. Is it now a Trump era requirement to say bad things about his political opponents even when discussing dry topics like call response times?
1980s?? We’re still running systems from the 1960s
This is what the MAGA folks voted for.
The public doesn’t come into the office nor call on the weekends. Working at home makes sense.
Doing so great we got an e-mail today asking if we want to volunteer for the N8NN for 120 day detail
You need to get off the telework train. It’s not happening under this authoritarian administration.
Which component?
Well, he did contract with his daughter to send every Field Office and Hearing Office and where-ever a nice America 250 tray of pretzels. Website says the tray costs $52 plus shipping. Hope he paid for them himself.
Frank published a report full of fiction. The report states less people are going to the FO. Frank doesn’t tell Congress how many employees at the FO are reassigned to answer the 800#. The result means less employees are available to serve the public. Visitors leave or give up since the management infers it can take a very long time to be assisted in office. As a result you have less visitors, not by preference. The simple truth is Frank has cut the staffing in the FO available to serve the visitors.
Several components got e-mails today
He didn’t. And it’s not okay. But he won’t face any consequences for it either.
Wow still recruiting for the phones .. when will the fixation end. A detail to be on the 1-800, good luck with the turnout!
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