Low Expectations

A columnist at The Telegram & Gazette of Worcester, MA shares his experience in calling Social Security's 800 number to get some help. He was delighted to wait only nine minutes to speak to a person. He was willing to share his happiness with the world even though there are strong suggestions in his account that the person at Social Security with whom he talked never took care of his problem -- a monthly Social Security check that never arrived. Instead, he was signed up for direct deposit, which may help prevent the problem in the future, but which does nothing about the check that is already missing. Perhaps, he will not stay delighted if the missing check never shows up and he has to call back a few more times before he gets his money.

Social Security Inspector General Backs Off Fining Employees

From Govexec.com:

Social Security IG to Employees: Forget Those Fines Oops, our mistake. That appears to be the latest message from the Social Security Administration inspector general's office about its effort to impose millions of dollars in fines on four Social Security Administration employees. According to the National Treasury Employees Union, which is representing three of the four workers in challenging the penalties, the IG's office has agreed not only to withdraw the proposed fines, but not to seek any other punishments, either. The employees were accused of using expert testimony improperly to help justify benefits decisions. But NTEU pointed out that they did so at the direction of an administrative law judge.

Astrue Marginalizes Barnhart's Plans

I thought this point from today's hearing on Michael Astrue's nomination to become Commissioner of Social Security was so important that it was worth going back to get an exact quote. Senator Baucus asked Astrue about benchmarks for progress on dealing with Social Security's backlogs. Here is an exact quote from Astrue's answer: "Commissioner Barnhart has tried to do some very thoughtful things. Those are somewhat on the margins. Ultimately, a lot of this is brute force in terms of people, unless there's some radical change in the system." I suppose that standing alone one could read this as a call for "radical change in the system", but in context he was certainly not suggesting that radical change was necessary or desirable. The implication was clear that he did not think that anything other than a bigger operating budget and more personnel at Social Security was going to reduce the backlogs. This may help explain the report that Astrue has not bothered to contact Barnhart since his nomination. He may not be too interested in the approach she had been taking, which he considers to have been working "on the margins" rather than on the problem itself.

Watch Recording Of Astrue Hearing

The recording of the Senate Finance Committee's hearing on Michael Astrue's nomination to become Commissioner of Social Security is available for viewing through the Committee's website.

Asrue Confirmation Hearing

Some notes from watching the Astrue confirmation hearing:

1. It is obvious that Astrue will be confirmed and soon.
   
2. Senator Baucus, the Chairman of the Committee, makes it clear that Astrue has firmly promised to stay out of anything political and especially to stay out of privatization. Senator Hatch later tries to get Astrue to say that he might "help" bring about Social Security reform. Astrue gives no such commitment to Hatch.
3. Senator Baucus talks of removing Social Security from the budget -- which would dramatically improve the prospects for Social Security getting an adequate administrative budget. The Chairman of the House Social Security Subcommittee strongly supports this idea also. However, the Social Security trust funds are taking in far more money than they are paying out at the moment. Taking Social Security out of the budget would make the deficit appear vastly larger. In general, Baucus talks a lot about Social Security's budget problems.
   
4. Senator Kerry, who is from Astrue's home state of Massachusetts, gives a warm introduction for Astrue. Senator Kennedy also wanted to be there to introduce Astrue, but he had to be elsewhere.
5. Senator Grassley, the ranking Republican on the Finance Committee, also talks about Social Security's budget problem.
6. Astrue reveals that his father had a brain tumor and stroke some years ago and he helped his father file for Social Security disability benefits.
7. Astrue takes credit for ending non-acquiescence when he was at Social Security earlier.
8. In talking about Commissioner Barnhart's Disability Service Improvement project, Astrue says he wants to review it. He would like to roll out more rapidly those parts of the plan that are least controversial and least costly. I have no idea what he could be referring to.
9. Astrue says that he is an incrementalist on reorganization. He says that no sweeping reorganization is likely with him as Commissioner.
10. Several Senators question Astrue on Social Security's role in regard to undocumented immigrants.
11. Senator Baucus asks Astrue about benchmarks for agency performance, particularly in regards to backlogs. Baucus says the backlogs are an "outrage" and it would be "irresponsible" not to do something.
12. Astrue says that Barnhart's plans are on the periphery of the problem of backlogs and that "brute force", apparently referring to the need for more manpower, is needed.
    
13. Astrue says that 60 days after a budget is finalized for this year, which should be February 15, he can talk with the Committee regarding plans for reducing Social Security's backlogs. Senator Baucus makes it clear that he is very interested in this.
14. Senator Baucus asks Astrue to be more cooperative with employee unions. The question arises because Barnhart listened to everyone, except the employee unions, with which she had a surprisingly frosty relationship. Astrue promises to meet with the unions.
15. The hearing lasted about one and a half hours. There were no witnesses other than Astrue.
    

View Astrue Confirmation Hearing Online

Michael Astrue has been nominated by President Bush for a six year term as Commissioner of Social Security. The Senate Finance Committee has scheduled a hearing on the nomination to begin at this hour. The hearing may be viewed live online. Astrue's written statement has not yet been posted.

Bush Mentions Social Security In State Of Union

President Bush included a call for Social Security reform in his State of the Union Address Tuesday night. Early response from Democrats indicated little interest in pursuing the idea, according to Reuters.

Cambodian Refugees Investigated In California

From InsideBayArea.com:

More than two dozen Cambodian refugees in Oakland and elsewhere in the East Bay are fighting allegations that they fraudulently applied for benefits from the Social Security Administration and say they were unfairly targeted. ...

Many of the Cambodians are patients of Mona Afary, a licensed marriage and family therapist who specializes in working with Afghans and Cambodian refugees. She now works with the refugees at the Center for Empowerment of Refugees and Immigrants in Oakland.

Afary has diagnosed many of her patients with post-traumatic stress disorder, sometimes several people in the same family, Weiss and Lunsford said. That — combined with what Social Security may see as Afary's lack of proper clinical training to make such diagnoses — could have triggered the investigations, Afary, her patients' attorneys and spokespeople for Social Security said.

The attorneys accused investigators of lacking the clinical training to assess whether someone was truly faking mental illness, as well as cultural insensitivity toward people who were traumatized by the harsh privations suffered under the Khmer Rouge. Many of the refugees came here in the 1980s. ...

This is not the first time Cambodians and their health care providers have been the target of Social Security fraud investigations. Similar investigations have taken place in Southern California, Boston and Washington state over the last decade. In those cases, some parties involved with the Cambodians were accused of fraud and others cleared ...