Earlier today, a staff member at my firm called Module (or Mod as they are usually called) 3 at Social Security's Program Service Center in Birmingham, AL to inquire about a case. Mods are where the actual work of putting claimants on benefits is done.
The staff member was told that Mod 3 was 53 days behind on its workload -- and I suspect that that is 53 days behind in even starting each workload item, not on finishing each workload item.
Commissioner Astrue has conceded that Program Service Center backlogs will grow over the course of this year, because few departing program service center employees will be replaced.
The claimant in the case about which my firm had inquired has now been waiting about three and a half months after a favorable decision for payment of back benefits. The delay occurred because Social Security took an unnecessary Supplemental Security Income (SSI) claim, which was denied due to excess income. However, this SSI claim lived on in Social Security's computers. Once she was approved, the Title II back benefits could not be paid until something was done about SSI, because of windfall offset concerns. No one did anything about implementing SSI benefits, because there was nothing to implement. Would the back benefits ever be paid without someone raising questions? I cannot say. I can say that it will be quite some time before this lady's back benefits will be paid, through no fault of hers.
I predict that Social Security's response to this post will be to tell Mod 3 and other Mods not to tell attorneys anything specific like 53 days; just keep it vague and pretend that things are not as bad as they are, because if Social Security admits that things are bad, then Social Security would have to admit that its current budget is inadequate, and that is not what the Commissioner of Social Security wants to admit.
The staff member was told that Mod 3 was 53 days behind on its workload -- and I suspect that that is 53 days behind in even starting each workload item, not on finishing each workload item.
Commissioner Astrue has conceded that Program Service Center backlogs will grow over the course of this year, because few departing program service center employees will be replaced.
The claimant in the case about which my firm had inquired has now been waiting about three and a half months after a favorable decision for payment of back benefits. The delay occurred because Social Security took an unnecessary Supplemental Security Income (SSI) claim, which was denied due to excess income. However, this SSI claim lived on in Social Security's computers. Once she was approved, the Title II back benefits could not be paid until something was done about SSI, because of windfall offset concerns. No one did anything about implementing SSI benefits, because there was nothing to implement. Would the back benefits ever be paid without someone raising questions? I cannot say. I can say that it will be quite some time before this lady's back benefits will be paid, through no fault of hers.
I predict that Social Security's response to this post will be to tell Mod 3 and other Mods not to tell attorneys anything specific like 53 days; just keep it vague and pretend that things are not as bad as they are, because if Social Security admits that things are bad, then Social Security would have to admit that its current budget is inadequate, and that is not what the Commissioner of Social Security wants to admit.