Yes, the workaround is obvious. No, I don't literally think there is a Microsoft plot. I think it is likely that some contractor at Social Security has made the bone-headed mistake of thinking that everyone uses Internet Explorer. For a government agency to insist that the public use only one web browser in dealing with the agency would be inappropriate.
Nov 19, 2010
A Microsoft Plot?
Yes, the workaround is obvious. No, I don't literally think there is a Microsoft plot. I think it is likely that some contractor at Social Security has made the bone-headed mistake of thinking that everyone uses Internet Explorer. For a government agency to insist that the public use only one web browser in dealing with the agency would be inappropriate.
Nov 18, 2010
Hearing Office Average Processing Time Report
Landover Office Receives Award
The Social Security Administration's Landover office received The Arc [Association for Retarded Citizens] of Prince George's County's "Award of Excellence for Governmental Affairs" Oct. 21 at the University of Maryland Golf Club.
AT& T Wins Contract
AT&T Government Solutions announced it has won a fair opportunity award to deploy the Citizens Access Routing Enterprise (CARE) through 2020 contact call center solution for the Social Security Administration (SSA). ... . The award will permit SSA to issue individual task orders to AT&T worth up to $286 million for an Internet Protocol (IP) – based interactive voice response automation and contact call center solution through SSA’s national toll-free number. ...
AT&T’s deployment of the CARE through 2020 contact call center solution will allow SSA the flexibility to meet increased demands and add new communication technologies and services, such as Web Callback, "Click to Talk", Web Collaboration, and Web Chat. In addition, CARE through 2020 will allow SSA to implement an enhanced reporting system that incorporates data from multiple sources and real-time network indicators, helping the agency identify and improve citizen interaction.
Nov 17, 2010
My Comments On Proposed Psychiatric Listing Changes
SSA strongly recommends submission of comments via the eRulemaking portal at www.regulations.gov. On that site, follow these directions:
- Click on "submit a comment"
- In the space for "Enter keyword of ID," type in: SSA-2007-0101. Then click on "Search."
- One result should appear - the SSA mental disorders NPRM. On the right side, click on "Submit a Comment."
- Complete the form. It allows you to type in a comment (2000 characters maximum) or attach a document. To attach a document, first you "browse" and then must click on "attach."
First, the substitution of the word "and" for the word "or" in the "B" criteria is a major change no matter what is said in the explanation of these changes. Let me give an example of the difference. Let us say that one needs to pass a test and the components of the test are:
- Rub your stomach
- Pat your head
- Jump up and down.
Second, in the proposed Listing 12.05 no distinction is made between the evidence required to establish onset before age twenty-two for individuals meeting the criteria depending upon whether they meet the criteria for A, B, C or D subdivisions. Logically, an individual with an IQ of fifty-nine or less would be expected to show more obvious signs of mental retardation in early life than would an individual with an IQ of sixty to seventy. Indeed, one would expect an individual with an IQ between sixty and seventy to show only subtle signs of their mental retardation in childhood. To have the same requirement for showing lack of normal intelligence in early years for individuals with such disparate IQs is to essentially make the requirement the same, that is, to require evidence of serious mental retardation in early life. This renders Listing 12.05.C meaningless.
Third, this Listing needs to deal with some of what is happening at Social Security already in terms of the requirements to demonstrate mental retardation before age 22 or, at least, some of the things that are being used as proof that an individual was not retarded before age twenty-two. Let me give a list of things that have been used and are being used as proof that an individual was not retarded before age twenty-two:
- Learning to read and write
- Graduating from high school
- Getting married
- Having a baby
- Fathering a child
- Raising a child
- Living independently, even for brief periods of time
- Working intermittently
- Working steadily for a period of years
- Maintaining a bank account
- Paying bills
- Having a boyfriend or girlfriend
- Having a social life
- Filing a claim for Social Security benefits without outside assistance
- Doing household chores such as cooking and cleaning
- Buying groceries
- Being able to make change
Commissioner On Phasing In DOT Replacement And Possible Automatic Approvals For 100% Disabled Vets
Perhaps the one single issue facing the disability claims process that must be addressed is the need for SSA to replace the outdated Dictionary of Occupational Titles (DOT). Even at the mention of the DOT, the Commissioner was greeted with laughter from the audience. These NADE members were well acquainted with the DOT and its increasing prominence as an antique book. ... SSA has taken some major heat for accepting responsibility to update this volume of work that previously was the responsibility of the Department of Labor. ... Although it is a multi—year project to complete the new OIS [Occupational Information System], the Agency does not plan to wait until the end to roll out the new OIS but plans to phase in portions of the new OIS. ...
There has been some expression of thought among Members of Congress that there should be increased sharing of information between the Veterans Administration and the Social Security Administration, even to the point that veterans qualifying for disability benefits under the VA should automatically become entitled to SSA disability benefits. Although the two agencies have very different definitions of disability, the Commissioner reported there had been some initial communication between the two agencies as to how they could achieve such a goal. SSA is looking into the possibility of granting disability benefits to veterans qualifying for 100% disability from the VA and additional talks on this subject would continue.
Nov 16, 2010
Electronic Access Problems
First, when trying to access client files, one must input a numerical code sent by text message. Yes, the text messaging is weird in and of itself but that is not the problem. The code must be entered in a box. When you click on that box to start entering data, nothing happens. The box does not open up. You can enter nothing. I have heard that there is a workaround of using the tab key to get the block open. At best, that is laborious. This also presents a problem for me in that I have found a way of receiving text messages by e-mail. I had been copying the numerical code and pasting it in the block. I have not been able to make that work so I must laboriously copy the code. Maybe Social Security likes to make it laborious.
The first problem is bad enough but the second is worse. You can no longer review an individual item from the electronic folder. When you click to view an item, you get a message saying "We Cannot Process Your Request At This Time." The only thing you can do is to download the entire record and that can take hours.
Crowe Paradis Sold
Daytona Beach, Fla.-based insurance broker Brown & Brown has acquired Wakefield, Mass.-based Crowe Paradis.
Financial terms of the deal were not released.
Founded in 2002, Crowe Paradis, with annual revenues of approximately $23 million, is a national provider of Social Security and Medicare advocacy services, and second injury fund recovery services.