From KUTV:
Every single time Laura Elise-Chamberlain calls the Social Security Administration, it goes the same way: the phone rings for five to 10 minutes, and then the line is disconnected.
Elise-Chamberlain is calling because she got a letter saying the SSA has about $4,000 of money that is rightfully hers. To claim it, call, the letter says.
With that not working, Elise-Chamberlain tried a work-around.
“I've gone to the social security office in person just to see, waited for two hours, and was told that they can't help me," she said.
Elise-Chamberlain has been persistent, calling 71 times, she showed Get Gephardt [apparently a reporter at the TV station] in her phone’s call log.