Thunderhead.com, a pioneer of SaaS [Software as a Service] solutions for customer experience management, today announced that the Social Security Administration (SSA) has selected the Thunderhead NOW solution to provide integrated correspondence for its Disability Case Processing System (DCPS).
Thunderhead.com provides a centrally managed solution for document language and template authoring, incorporating the ability to create, edit, collaborate and publish approved document content. Thunderhead NOW enables organizations like the SSA to reduce IT resources and programmatic maintenance costs, increase communication management capabilities, lower costs by using delivery means other than paper-based communications and improve customer service by offering additional communications options.
Oct 2, 2012
Can Anyone Translate This?
From a press release: