Social Security's Electronic Records Express (ERE) system is down. It's been down since sometime yesterday. ERE allows attorneys access to their clients' electronic files at Social Security. Attorneys can upload new medical records via ERE. This may be the longest period of ERE downtime I can remember.
Does anyone have any idea how much longer this will go on? Is it just those of us on the outside who are affected or does this affect Social Security employees as well? If this isn't affecting agency employees I wonder whether higher agency management is even aware of the problem. It's certainly becoming a big deal in my office.