A closed Social Security office in San Antonio is causing long lines throughout the area.
"We were here for about 2 hours, maybe a little bit more than that,” said Ruby Toombes a Social Security visitor.
“We currently have three offices in San Antonio and we looked at two different waiting times: wait times for persons who come in for an appointment and wait times for persons who do not have an appointment,” said Veronica Taylor a spokesperson for Social Security. “The average wait time of the offices for persons who have an appointment is 10 minutes. The average wait time of the offices for persons who do not have an appointment is 41.”
According to local residents at the location along Isom Road, one visit can take several hours. ...