Jul 13, 2022

Employees Give Social Security Poor Ratings

     The Partnership for Public Service has issued its annual survey results on "The Best Places to Work in the Federal Government." The Social Security Administration was ranked 15 out of 17 large agencies.     

    Social Security's Office of Inspector General (OIG) ranked dead last out of 432 agency sub-components. Among other agency subcomponents, the Deputy Commissioner for Budget, Finance, Quality, Management ranked 122, Office of General Counsel ranked 220, Deputy Commissioner for Retirement & Disability Policy ranked 281, Deputy Commissioner for Operations (DCO) ranked 391, and Deputy Commissioner for Hearings Operations ranked 415.  

    Agency sub-components are ranked in many dimensions. Notably, DCO is ranked 429 out of 432 for work-life balance and OIG is ranked dead last for effective senior leaders. OIG ranked at or near the bottom in many dimensions.

14 comments:

Anonymous said...

As an FO employee, my main contribution to this post is to grab some popcorn and read the comments.

We are hemorrhaging in this agency but I enjoy reading the nonsensical
commentary from the whip-cracking-do-your-job gang -- as employees continue to exit in droves.

Okay, I'm out of popcorn and my 15 minute break is over. Back to the field.

Anonymous said...

Best employees go to best agencies. Just sayin'

Anonymous said...

15th is way too high.

Anonymous said...

This should surprise no one. SSA is run poorly at all levels (field offices, hearing offices, etc.). It is a rudderless ship that does not provide quality service to the public and does not treat its employees fairly. Even worse, no one seems willing to fix the mess that is SSA.

Anonymous said...

With the OIG falling apart, we cannot look to them to fix the mess at SSA. The agency needs permanent leadership while the OIG needs new leadership.

Anonymous said...

First non-SSA employee to comment posts a pot shot. That tracks.

Anonymous said...

Every article like this just proves to me that I made the right decision to leave the agency. Sure, I dont make as much, but my life is a whole lot better.

Anonymous said...

I was wondering when the survey was finally going to reflect what employees have been saying for the last 15 years. It makes me angry that we have been sounding the alarm and no one is listening. I guess the joke was on us for thinking the Biden administration would finally give SSA the attention it needs. Who is making these decisions? What good does it do to have Kilolo as acting COSS if she has surrounded herself with the people who are responsible for SSA's problems in the first place? Why would she take on Astrue's "trusted advisors?" These people have no desire to see her or the agency succeed. Are people not given any history or context before they take on these positions?

Anonymous said...

If you listen hard you can actually hear the effort Baltimore is exerting to ignore this.

Gail Ennis and Grace Kim still have jobs. That's all you need to say about this agency.

Anonymous said...

@3:43 Same here, making 70% of what I was, don't regret it at all

Anonymous said...

12:35 I don't know what basis you have to proclaim that "SSA is run poorly at all levels (field office, hearing offices, etc.") You wouldn't know this unless you are in upper-level mgt, in which case you sir/ma'am are part of the problem.

I'm not a manager and have worked in 4 different hearing offices, none of which displayed poor management. RCALJ on up, however, is a different story.

Anonymous said...

Exhibit A is the employee viewpoint survey results from the article.

Please review the evidence and submit your next question.

Anonymous said...

@12:35 You are just one person with only 4 data points. I'll go with the survey results.

Anonymous said...

SSA is a horrible agency to work for. Not even the VA can match it. Terry Gruber saw the result and toasted to the, as proof that she is doing a great job leading the hearings operations.