Ms. Duke became wistful thinking about receiving a Social Security number at a very young age.At that time one received a Social Security number only when one began working. She received her Social Security number at such a young age because she started working as an actress at a very young age. The acting itself may not have been so bad for Ms. Duke but her life around the time she received her Social Security number and for many years thereafter was grim and I'm talking PTSD-inducing grim. Bringing up those memories may have contributed to her shedding a few real tears at the end as she finalized her claim. I doubt that Ms. Duke or Social Security anticipated that this video would have such a genuinely emotional element to it.
Social Security would prefer that you not notice that Ms. Duke needed the help of her husband in applying for benefits online.