Social Security Headcount Increased In Late 2014

The Office of Personnel Management (OPM) has finally posted updated figures for the number of employees at the Social Security Administration at the end of 2014:

• December 2014 65,430
• September 2014 64,684
• June 2014 62,651
• March 2014 60,820
• December 2013 61,957
• September 2013 62,543
• June 2013 62,877
• March 2013 63,777
• December 2012 64,538
• September 2012 65,113
• September 2011 67,136
• December 2010 70,270
• December 2009 67,486
• September 2009 67,632
• December 2008 63,733
• September 2008 63,990
• September 2007 62,407
• September 2006 63,647
• September 2005 66,147
• September 2004 65,258
• September 2003 64,903
• September 2002 64,648
• September 2001 65,377
• September 2000 64,521

Fewer People Drawing Disability Benefits

     The Social Security Administration has finally released updated numbers for May on the number of people drawing Disability Insurance Benefits. The decline was tiny but the number drawing disability benefits went down in May. In seven of the last eight months the number drawing these benefits has declined.

Social Security Still Has To Consult With DOJ On Same Sex Marriages

     Despite the Supreme Court's decision that same sex couples have a constitutional right to marry, the Social Security Administration still isn't ready to treat all partners to same sex marriages the same as partners to heterosexual marriages. They're going to be "working with the Department of Justice" before issuing instructions. What's the over/under on this? A month?

Customer Satisfaction At Social Security: Average By Federal Government Standards; Deficient By Private Sector Standards

From a Federal Times report. ACSI stands for American Customer Satisfaction Index

Same Sex Marriage And Social Security

     The Supreme Court's decision that there is a constitutional right to same sex marriage mostly settles the issue as far as Social Security is concerned. However, there may still be a few issues. Social Security has deferred decisions on most claims based upon same sex marriages. Those can now be processed. However, I suspect that some claims based upon same sex marriages were denied in the past. There may still be issues about back benefits in these cases. I expect that Social Security management is happy that this issue is being put to rest.

Not Keeping Up

From the Center on Budget and Policy Priorities

4% Error Rate In Computing SSI Attorney Fees

     From a recent report by Social Security's Office of Inspector General (OIG):

For the 250 randomly sampled Title XVI claims involving claimant representative fees, SSA withheld fee s from claimants’ past-due benefits and paid the fees directly to the claimant representative. However, our review found that SSA did not always pay the appropriate amount when it paid the claimant representative fee on concurrent Title II and XVI claims. As a result, when SSA overpaid the claimant representative, it generally underpaid the claimant. Similarly, when SSA underpaid the claimant representative, it generally overpaid the claimant. 

Of the 250 sample claimant representative fees, 10 (4 percent) had claimant fee payment errors totaling $13,020: $12,479 in overpayments and $541 in underpayments. The payments ranged from a $3,062 overpayment to a $484 underpayment. Based on our results, we estimate that 15,200 claimant representative fee payments had about $19.8 million in payment errors for Calendar Years 2011 and 2012.

We acknowledge that computing past-due benefits and the related claimant representative fees may be complex, as staff is required to analyze a multitude of factors and make various decisions to pay the past-due benefits and fee. ...

Shouldn't They Ask What The Claimants Want?

     I find Larry Kotlikoff's pieces on Social Security to be ridiculously sensationalized. I rarely link to them. However, even though he's hyping this one too much, I still think he's onto something:

Despite our best efforts, we continue to be shocked by new horror stories about the Social Security Administration (SSA) that our readers bring to our attention. The latest galling example is one of the worst we've ever seen, and involves how the agency decides what to do when someone wants to defer benefits. 

Readers of our book know that we are big believers in delaying benefits where possible. If someone delays claiming their retirement benefit until it reaches its maximum value at age 70, their monthly benefit will be 76-percent higher — in inflation-adjusted terms — than if they claim at age 62, which is the earliest age at which normal retirement benefits may be taken. 

 Now, we've just learned, to our amazement, that Social Security is denying the delayed benefit wishes of some applicants and is instead forcing them to accept six months of retroactive benefits and a lifetime of lower benefits thereafter. Some beneficiaries may not even be aware that this is being done to them. This is a colossal injustice. ...
 Say someone comes in to their local Social Security office a few months shy of their 70th birthday and, as we're all told to do, gives the agency a head's up on their filing intentions....

 Instead of accepting their application for benefits to begin at age 70, the agency's representative instead gives the person a six-month retroactive payment! This act resets the person's entitlement back to what it was six months prior and wipes out half a year of Delayed Retirement Credits (DRCs). ...

We brought this to the attention of Jerry Lutz, the former Social Security technical expert who has reviewed nearly everything Larry has ever written about Social Security. Jerry consulted the SSA operations manual that sets forth agency policies and came back as amazed as we were.

"Based on SSA regulations, retroactivity is automatically applied to applications filed after FRA unless retroactivity is expressly restricted by the claimant," he wrote.