The conclusion of a lengthy message sent to me today by a stranger using the contact form on this blog:
... I'm sending this to you because you are the commissioner I'm hoping that you will get back with me my records are so messed up and I've been overcharged and I do not believe this is so security's way of doing business and I don't think you'll agree with that either ...I get these sorts of messages fairly often. I wish these folks well but I don't respond because I'm not who they think I am.