Sep 3, 2025

Call Wait Time Audit To Be Completed By End Of Year

      From Axios:

The Social Security Administration — under pressure from Senate Democrats —is on track to finish an internal audit of the agency's call wait times by year's end, Axios has learned. …

     Remember that Social Security’s Office of Inspector General is no longer independent. This could easily be a whitewash.

5 comments:

Anonymous said...

If the number is good, it's sure to be fake. If the number is bad, the IG will be fired. Such is the nature of government stats under the Trump Reich.

Anonymous said...

This could easily be a whitewash.…you think? We live in an “alternative facts” administration.

Anonymous said...

How is the IG no longer independent ?

Anonymous said...

Patience. Cooking the books takes time.

Anonymous said...

"A June investigation conducted by Senator Warren’s office found that wait times averaged nearly an hour and 45 minutes, with maximum wait times exceeding three hours. The Joint Economic Committee Minority Staff’s review found a similar increase in busy rates on the SSA phone hotline. Yet Commissioner Bisignano’s SSA continues to report that wait times are eight minutes — a number incompatible with SSA’s own public data, the results of Senator Warren’s investigation, and other independent reporting."https://www.warren.senate.gov/newsroom/press-releases/after-warren-secured-commitment-from-ssa-head-social-security-inspector-general-moves-forward-with-expedited-data-audit