From Nancy Altman writing for The Hill:
“Program integrity” is the sort of technical term that sounds good. Who wouldn’t want to run Social Security with integrity? But unfortunately, in the Alice-in-Wonderland world of Washington-speak, the phrase doesn’t mean what you think.
Administering Social Security with integrity sounds as if it means ensuring that the right payments go to the right people in the right amounts. You would think it means that the Social Security Administration (SSA) helps working families get the benefits that they have earned. Instead, it means the opposite.
“Program integrity” is insider-code for saving money. How is money saved? By going after people who have done nothing wrong. By going after people with serious disabilities who must prove over and over again that they are unable to support themselves. By going after people whose benefits SSA claims were wrongly paid out, often because of mistakes made by SSA itself. ...
SSA must return to its roots, to its core mission of helping everyone get the benefits for which they are eligible. It should devote at least as much effort to underpayments as it does to overpayments. It should focus more on educating the public about the benefits for which they are eligible and less on challenging previously-awarded benefits. ...
It has become clear that Social Security advocates are working to improve Social Security's administrative budget difficulties by liberalizing what "program integrity" funds can be used for. At the moment, Social Security doesn't have enough money to answer its phones or to put people on benefits in a timely manner but it has abundant funding to cut people off benefits. We need balance.