Showing posts with label Commissioner. Show all posts
Showing posts with label Commissioner. Show all posts

Jun 15, 2026

Why Is There So Little Social Security News?

      Regular readers of this blog have probably noticed fewer posts in recent months and that some of what has been posted is a bit lightweight. I don’t think it’s because of me being less diligent. I think it’s because of changes at Social Security related to the current Presidential Administration.

     The Trump Administration apparently came into office with only a few ideas for Social Security. They wanted access to its databases for other purposes — immigration enforcement and their obsession with controlling who votes. They succeeded in this endeavor early on but violated the law. It’s not clear that access to those databases actually helps them anyway so there now seems to be little activity on this front. They also wanted to prove that there was massive fraud at Social Security. It turns out that this massive fraud didn’t remotely exist so apart from still lying about it there’s no fraud news to report. The Administration had a spiteful desire to trash prior Democratic Administrations, particularly those of Obama and Biden. The only things they could find to undo were some policies instituted by former Commissioner O’Malley. I doubt they got much satisfaction out of this but they’ve already done it so there’s nothing to report on that front now.

     The biggest change that was under consideration was a plan promoted by Mark Warshawsky to make it much harder to qualify for disability benefits by changing the age categories used in disability determination. It turned out that there was stiff resistance to the plan and it seemed there was no one backing it other than Warshawsky so the plan was ditched and Warshawsky left the agency. There’s nothing to write about this anymore.

     In other Administrations there have been slow moving streams of more technical advances or claimed advances but there’s been little of that in the Trump Administration. I think there are three reasons for this. First, the people who came into the Agency during this Administration were quite inexperienced apart from Warshawsky. If a party trashes government and government employees for decades it turns out that they lack experienced operatives they can plug into government agencies when they come into power. The Trump operatives at Social Security had no ideas about what to address beyond mushy notions that there must be a lot of fraud or mismanagement at Social Security because it’s a “Democrat” program. They discovered sooner or later that their prior notions were nonsense so there’s been little they’re interested in addressing. Second, even if they had some general ambitions for Social Security they soon discovered that things were much more complicated than they imagined. Coming up with new ideas, even bad ones, is hard to do. Third, even if they do have some ideas, they have gotten rid of so many experienced people that it is almost impossible to turn their ideas into Notices of Proposed Rule-Making or Emergency Messages or POMS issuances, if they even know what I’m talking about. They couldn’t write them and the people who could aren’t around anymore or are overwhelmed trying to keep the agency from falling apart.

     Commissioner Bisignano isn’t making Social Security news. It looks like he found the agency really boring and has made SSA his side hustle.

     By this point I think that the Trump Administration really wants to suppress news coming out of Social Security because they know that having taken a meat axe to the agency’s work force means that there aren’t enough employees to get the work done. It’s inevitable that things will fall apart in a very public way. They want to delay the reckoning until after the midterm elections. Russell Vought, the director of the Office of Management and Budget, who is highly responsible for the staffing cuts at Social Security and other agencies, may be quite satisfied that this is coming, since he’s only interested in a fulfilling his belief that most of our government is an abomination which must be torn apart, but Vought is a crazy anti-government zealot who cares little for what the public thinks. Few others in this Administration are so unconcerned with the backlash.

     Congress is usually a source of Social Security news but this Republican led Congress is holding almost no hearings on Social Security and seems generally interested in tamping down any Social Security news. I think there just isn’t anything that’s going to help their party.

     I’ll post what news comes up but I suspect there will be limited Social Security news until at least next year when there’s a new Congress in town. 

Jun 13, 2026

I Wonder What The Internal Memos Say At Social Security

      From NOTUS:

Treasury Secretary Scott Bessent called any concerns over the cuts to IRS staffing “a complete fallacy” in a testimony to Congress earlier this month.

Frank Bisignano, the IRS CEO, told lawmakers that the “pundits out there saying IRS is going to fail” as a result of sweeping staffing cuts are wrong. …

Internally, however, the agency is projecting an entirely different picture. While the Trump administration publicly stated that the IRS has suffered no ill effects from the staffing cuts, the agency was sounding the alarm that it would be unable to handle tax season, requesting special permission to hire thousands of employees on an expedited basis.

The IRS ultimately requested, and received, special authority to hire 8,000 employees on an expedited basis, according to an internal memorandum obtained by NOTUS.

The agency has “seen massive cuts to its staff in 2025 through workforce reduction initiatives” and “ongoing staffing shortages put the 2026 Filing Season at risk,” Alex Kweskin, the agency’s top human-resources official, said in the late-February memo to the Treasury Department that was later passed on to the Office of Personnel Management. …

Jun 12, 2026

SSA Staff To Continue To Shrink

      From Federal News Network:

… In a letter to Senate Appropriations Committee Chairwoman Susan Collins (R-Maine), Bisignano wrote that SSA is looking to fill 1,000 positions — a mix of telephone service representatives and field office workers. But that level of hiring won’t keep up with the agency’s rate of attrition.

According to [a union official], SSA expects attrition to shrink its headcount by 2,000 employees this year. Bisignano wrote in his letter to Collins that workforce attrition this year will be 50% lower than last year, and 30% lower than in 2024, “providing consistency for both staff and the public we serve.” …

Jun 11, 2026

What A Sad Spectacle

      Government Executive has a discouraging account of yesterday’s hearing with Commissioner Bisignano before the House Ways and Means Committee. It makes me glad I didn’t watch. As the article says, “The Social Security commissioner frequently tried to shout over Democratic lawmakers during the occasionally raucous hearing.”

Jun 10, 2026

Commissioner Testifying

     Commissioner Frank Bisignano is testifying before the House Ways and Means Committee. His opening statement, touting his accomplishments at the Social Security Administration,  is now available.

     I can’t bring myself to watch. Can you blame me?

Jun 9, 2026

Commissioner Plans To Tout Accomplishments

      From the Associated Press:

After complaints about staffing cuts and long waits to get help at the Social Security Administration, its commissioner says he’s ready to make the case to Congress this week that things are getting a lot better at the embattled agency.

Frank Bisignano is expected to face pointed questions from lawmakers at a hearing on his agency’s customer service performance, its ability to pay Americans their benefits, protect their privacy, and other questions about the inner workings of the SSA.

He plans to tout shorter wait times and other customer service metrics to a House Ways and Means Committee hearing slated for Wednesday, and will slam his predecessor for requiring appointments for field office visits, according to his prepared testimony which was viewed by The Associated Press. 

In a letter sent to lawmakers ahead of the hearing, Bisignano states that the SSA has cut phone wait times by 75% under his leadership, fixed frustrating website issues, and served 50% more people. …

Jun 5, 2026

Bisignano To Testify

      The House Ways and Means Committee has scheduled a hearing for June 10 with Social Security Commissioner Frank Bisignano. This will come a day after the Trustees Report is released.

Jun 2, 2026

Bisignano Accused Of Sycophancy

     From the National Committee to Preserve Social Security and Medicare (NCPSSM) concerning Commissioner Bisignano’s IRS role in facilitating the $1.8 billion “anti-weaponization” slush fund:

 Bisignano’s chief talent is sycophancy and raising no questions about anything,” a former veteran Social Security Administration (SSA) employee told us. The same former SSA employee added that no career professional “would remain silent” in the face of an outrage like the “Anti-Weaponization Fund.” …

The veteran SSA employee who spoke to us described the Social Security Administration as “not even recognizable” under Bisignano’s reign, pointing to what he sees as a breakdown in long-standing norms, internal safeguards, and respect for career expertise. Others warn that the same leadership style could enable or obscure future controversies, including ongoing concerns surrounding DOGE data breaches. …

     Ordinarily a group like NCPSSM wants to maintain cordial relations with Commissioners. This NCPSSM post is a sign of just how badly the well has been poisoned. 
     Bisignano may think that talk of him being prosecuted over the “anti-weaponization” fund is over the top. It isn’t. Unless the fund is quashed or Bisignano is pardoned, it will happen. Even in these times, this is far into the criminal realm.

May 21, 2026

Bisignano Really Needs A Pardon Before Trump Leaves Office

      From the New York Times:

… Frank Bisignano, who is working in the newly created role of chief executive of the I.R.S., signed the agreement with the Justice Department to create the [$1.8 billion dollar slush] fund [controlled by Donald Trump which may be used to pay taxpayer dollars to those convicted of assaulting law enforcement officers on the President’s behalf]. Mr. Bisignano was not confirmed by the Senate to that I.R.S. job, and he is splitting his duties there with his job as the commissioner of the Social Security Administration.

     This is aiding and abetting embezzlement. 

May 7, 2026

Op Ed In Baltimore Sun

      Sean Brune, Steven Evangelista, Florence Felix-Lawson, Karen Glenn, Jay Ortis and Chad Poist, who are career Social Security federal employees, have penned an op ed for the Baltimore Sun touting Frank Busignano’s term as Social Security Commissioner. The piece is quite a fluff job. I wonder who actually wrote it and how these execs came to sign on to it. It’s really quite an extraordinary politization of career employees. I don’t think any of these signatories have a future in a Democratic Administration. 

     A hundred pieces like this cannot change the circumstances on the ground. A day of reckoning approaches.

Dudek Surfaces For A Bizarre Attack On Congressman Larson

     From the National Committee to Preserve Social Security and Medicare (NCPSSM):

Former Acting Social Security Commissioner Leland Dudek must be a skilled contortionist, because he tied himself into knots attacking a true champion of Social Security, Rep. John Larson (D-CT) in a recent Hartford Courant opinion piece — only a few months before Connecticut’s Democratic primary. (Our PAC has endorsed Congressman Larson for re-election as a longtime champion of Social Security.) 

Dudek’s column prompted a letter to the editor by NCPSSM CEO, Max Richtman:::

“I’m not sure why Leland Dudek felt compelled to inject himself into Connecticut’s District-01 Democratic primary by smearing the incumbent. I have known the congressman for nearly three decades; There is no more passionate protector of Social Security in the U.S. House than John Larson.” – NCPSSM President Max Richtman, letter to the editor of the Hartford Courant

It’s beyond audacious that Dudek, who handed the keys to the Social Security Administration to Elon Musk and DOGE in 2025, accuses Rep. Larson of undermining the program.  Dudek spent his time at SSA aligning himself with DOGE, not protecting beneficiaries. The acting commissioner essentially enabled the Trump regime to:

*Cut more than 7,000 jobs SSA, creating an understaffing crisis and massive “brain drain.”

*Copy huge troves of Americans’ personal data to be misused and abused for purposes unrelated to Social Security 

*Weaken customer service on phone lines; close and understaff SSA field offices.

*Manipulate statistics to make it appear that customer service had improved, when the opposite is true

Meanwhile, Congressman Larson, as ranking member of the House Ways and Means Social Security subcommittee, has demanded accountability and transparency. He accused Musk and DOGE of “the largest data theft in American history” – and called for participants in the stolen data scheme to be prosecuted.  …

In Dudek’s alternate universe, Rep. Larson somehow abets President Trump’s agenda. In reality, the congressman has rightly warned that Trump is attempting to “dismantle and privatize” Social Security through “chaos and confusion.”  But instead of apologizing to the people of Connecticut for his role in compromising Social Security, Dudek deflects by attacking seniors’ staunchest ally on Capitol Hill, Congressman John Larson. …

Apr 28, 2026

Increased Performance Awards

     From Federal News Network:

   … [T]he Social Security Administration is setting aside additional funds this year to ensure a larger-than-usual pool of employees receives performance awards.

Florence Felix-Lawson, the agency’s chief human capital officer, told employees in an email last month that they would be getting performance awards earlier than usual, at the direction of SSA Commissioner Frank Bisignano.

“His goal was simple: to recognize employees as soon as possible,” Felix-Lawson wrote.

According to the email, SSA expanded eligibility to include employees who received a 3.5 or 3.7 performance evaluation, “reflecting a broader commitment to recognizing strong performance across the agency.”

By making more employees eligible for awards, but with the same amount of funding, SSA officials realized that some employees would be getting lower bonuses than they received in prior years.

“As we reviewed the outcomes, the commissioner emphasized the importance of ensuring that awards remain meaningful — particularly for strong performers across the 4-level,” Felix-Lawson wrote. “At his direction, and in partnership with our budget team, we have secured additional funding to supplement awards for employees rated 4.0 through 4.7.”

Previously, awards at the 4-level began at 0.5% of base salary. With this additional funding, they now range from 1.2% to 1.5%:

  • 4.0: 1.2% of base salary
  • 4.3: 1.3% of base salary
  • 4.5: 1.4% of base salary
  • 4.7: 1.5% of base salary
  • 5.0: 2.0% of base salary (unchanged)

Felix-Lawson wrote that performance awards are discretionary and “are not guaranteed year to year and are not intended to mirror prior awards.” …

Apr 14, 2026

More On The Commissioner’s Lawsuit: A Replica Of J.P. Morgan’s Library?

Morgan Library

     From MSN:
Frank Bisignano has two demanding jobs, running the Social Security Administration and serving as the CEO of the Internal Revenue Service during tax season.  
But these days the Trump administration heavyweight has something else to worry about: He’s locked in a fight over a pair of Muhammad Ali’s boxing shorts.  
Eric Inselberg, a sports memorabilia buff and entrepreneur, said he gave the prized gear to his former friend Bisignano years ago as collateral for a $500,000 loan. Inselberg said he settled the debt but Bisignano has nonetheless refused to return the trunks, which he estimates are now worth $800,000. Bisignano countered he was never given the white shorts with black stripes, which Ali wore the last time he fought at Madison Square Garden in 1977. ... 
Inselberg, in a deposition, described Bisignano as an “apex predator” who is holding on to the shorts out of spite. “He’s vindictive,” Inselberg said. “He thinks he can do whatever he wants.” ... 
“He tries to distance himself from the fact he’s a closeted collector, because he doesn’t want to be associated with collectors or fanboys at a convention,” Inselberg said. “He thinks he’s bigger than that, but he is a collector.” ...
In a deposition, Lampson discussed a 2012 dinner that he and Fitzgerald attended at Bisignano’s New Jersey home. The evening stood out for many reasons, he said, especially a tour of a nearby, newly built mansion that Bisignano planned to move into. The residence included a replica of J.P. Morgan’s ornate personal library as well as a urinal in a bathroom. 
 The unusual loo prompted chuckling guests to ask their host why he had it. “I got it because I can have it,” Lampson recalled Bisignano saying.  
“Frank can be a little arrogant about things sometimes,” Lampson added. ...

    I’ve actually been to the Morgan Library. I can’t even conceive of trying to replicate it.  What’s next? Will Musk try to replicate Versailles?

Apr 11, 2026

Bisignano Ventures To Brooklyn

      From a Social Security press release:

Social Security Administration (SSA) Commissioner Frank J. Bisignano today visited a Social Security field office in Bensonhurst, Brooklyn joined by Congresswoman Nicole Malliotakis (NY-11). They met with local staff and highlighted historic tax relief measures benefitting seniors and working families across the borough.

Before touring the field office, Commissioner Bisignano and Congresswoman Malliotakis held a press conference to discuss the historic tax relief enacted through President Trump’s Working Families Tax Cuts Act last year, including the enhanced tax deduction for older Americans, ensuring that most retirees are keeping more of their hard-earned benefits. …

     I suppose it goes without saying that no prior Social Security Commissioner would have engaged in such open campaigning for a President’s domestic policy achievement, if this is an achievement. 

Apr 10, 2026

Bisignano In Dispute Over Muhammad Ali Trunks

      From Newser:

The trunks that Muhammad Ali wore to his last Madison Square Garden fight in 1977 are now at the center of a long-running feud between a top federal official and a sports memorabilia collector. The Wall Street Journal reports that IRS and Social Security Administration chief Frank Bisignano is battling entrepreneur Eric Inselberg, who says he put the white shorts with black stripes up as partial collateral for a $500,000 loan in 2010, then fully repaid the debt. Inselberg claims the shorts—now pegged by him to be worth about $800,000—never made their way back to him. Bisignano flatly denies ever receiving the trunks and dismisses their supposed value, painting Inselberg as a chronic litigant exploiting a onetime favor.

Bisignano also says he and Inselberg were never friends, as Inselberg has claimed. Inselberg, for his part, who was once indicted (and later cleared) in a fake-memorabilia case involving Giants items, calls Bisignano an "apex predator" and "closeted collector" hanging on to the gear just to drive the screw into Inselberg. "He's vindictive. He thinks he can do whatever he wants," Inselberg notes. The dispute, delayed for a trial in New Jersey until September, may hinge on a mutual friend who says he saw the Ali shorts displayed in Bisignano's "man cave." Bisignano's legal team dismisses that possible testimony, with one attorney noting, "We try cases in the courtroom, not the pressroom. We look forward to prevailing at trial." 

Bisignano To Testify At Congressional Hearing

      The Senate Finance Committee has scheduled a hearing for April 15 at which Social Security’s Commissioner will testify. Bisignano will be testifying in his capacity as CEO of the IRS, a position that doesn’t really exist, but he may get some questions about his official job at Social Security.

Apr 9, 2026

“A Maniacal Focus”

      From The Signal of Santa Clarita Valley:

According to Social Security Administration Commissioner and IRS CEO Frank Bisignano, the agency under President Donald Trump is taking major steps to modernize its systems and root out waste and fraud. 

“I would say I’m bringing an operational focus to it that I … honed in all my years of being at the top of the largest financial institutions of the world,” Bisignano told EpochTV’s “American Thought Leaders” host Jan Jekeliek.  …

“Getting payments right is the most important thing, being able to — given the amount of money that we’re flowing — and that’s what we’ve had a maniacal focus on while delivering customer service at a level that they’ve never seen before,” Bisignano said.  …

Apr 3, 2026

The Start Of Enlightenment: Go Slowly Until You Know All The Consequences Of Your Plan

      From NEXTGOV/FCW:

The Social Security Administration is delaying its rollout of new systems to centralize claims processing and appointment scheduling and pivoting to a pilot approach, according to internal emails obtained by Nextgov/FCW

SSA had intended to debut these new systems early this month. They were expected to be a major shift in how the agency operates, moving from processing claims locally to a national system.

The optics of such a change factored into SSA Commissioner Frank Bisignano’s decision to delay the rollout of the new systems — “particularly where customers may expect access to their local office,” read an internal email sent Monday. 

It also outlined the importance of the agency moving slowly to make sure the effects on customer experience are fully understood before the National Appointment Scheduling Calendar and National Workload Management system are implemented broadly. Bisignano had touted the plans as coming improvements to staff just last week in an internal email. …

The decision to pilot the changes will allow the agency to test if the expected efficiencies are realized and “ensure we maintain customer confidence” before a wider launch, the email announcing the change said. Details on the pilot are forthcoming, it said, after the agency has spent months preparing for the national rollout. …

Apr 2, 2026

Bisignano Controversial At IRS

     From Politico:

… The unusual nature of [Bisignano’s] role [as “CEO” of the IRS] — one that doesn’t exist in federal law — is raising questions about who’s really in charge of the agency as Treasury Secretary Scott Bessent holds the title of acting IRS commissioner. Fueling the scrutiny is the fact that Bisignano also serves as commissioner of the Social Security Administration. …

The unusual nature of Bisignano’s position is at the heart of concerns voiced by lawmakers on both sides of the aisle as well as agency staff over whether he can be a change agent for an agency that’s struggled to improve customer service after dramatic swings in leadership and operations since President Donald Trump returned to office in January 2025. The questions are set to be aired publicly when he appears for the first time before the Senate Finance Committee on April 15, just as the first tax filing season of Trump’s second term comes to a close. …

Six people at the IRS, who were granted anonymity to avoid retribution, described a leader who has claimed credit for others’ work, sown discord and acted as Trump’s lieutenant. …

One IRS official called Bisignano “a fake” and said the only notable recent update to the refund tool was making the service accessible through “individual online accounts,” which happened before he came to the agency. The official said Bisignano’s order for the IRS to review and justify contracts made him a “single person chokepoint for procurement” who impaired the agency’s ability to move forward on efforts like using artificial intelligence to aid with tax collection. …

Mar 20, 2026

You Can’t Trust Social Security’s IG

      From a Washington Post article on Inspectors General:

… At the Social Security Administration, acting inspector general Michelle Anderson meets regularly with Commissioner Frank Bisignano and has given him information about her work, according to two people familiar with the meetings. Anderson has wanted to maintain a good relationship with Bisignano, the people said.


The inspector general’s office has largely avoided digging into the work of the U.S. DOGE Service at the agency, but it recently told Congress it is investigating allegations that a DOGE member has improper access to sensitive Social Security data. Before that, it had told senators last year that it would not evaluate the agency’s decision to classify thousands of living immigrants as dead.


In December, the Social Security IG released an audit of the agency’s phone metrics, which found that the wait time for someone to talk to a representative had dropped to single-digit minutes. Agency leaders celebrated the report as a vindication of their claims that they had improved customer service. Bisignano later told staffers he had thought the inspector general had wasted taxpayer dollars even looking into the statistics, according to a recording of his remarks.

However, an unpublished draft of the report reviewed by The Post showed that the inspector general had planned to report another metric — called the “total wait time” — to measure the overall time it takes for callers to be connected with an SSA employee. According to that draft report, in 2025 total wait time averaged 46 minutes to over two hours. That information was deleted from the draft after the agency reviewed it before publication, according to the document’s revision history. …