Carolyn Colvin To Be ACOSS

 

    The National Organization of Social Security Claimants Representatives (NOSSCR) is reporting that Carolyn Colvin will once again serve as Acting Commissioner Of Social Security (ACOSS). She had served previously in that role from 2013-17.

    Of course, the incoming Trump Administration can designate someone else for the acting position or can quickly nominate someone to be the confirmed Commissioner of Social Security.

    Also, of course, Colvin isn't obligated to hang around if she is ordered to make layoffs that would have a disastrous effect on the agency.

Telework Thread

     I'm tired of deleting comments from readers who try to post their views about telework in response to every post I make, whether telework is relevant to what I posted or not. So, here is a post about telework. I don't have anything to say about it. Unlike most of my readers I don't have strong feelings about it. I just want to let readers speak their minds about telework. Have at it. Make endless, tedious, pointless comments if you want and let the comments on the other posts be about those posts.

Yesterday's Hearing

     The hearing yesterday before the Labor-HHS Subcommittee of the House Appropriations Committee went about as I expected but there were interesting details.

Robert Aderholt, Subcommittee Chair

    Robert Aderholt, the Chair of the Subcommittee, spoke first. He said he was happy that Commissioner O'Malley had already come to his office to discuss the agency's appropriation. He said that less than half of agency heads did this, which I find surprising. He also said that this was the first House Appropriations Committee hearing on Social Security in a decade. I knew it had been a long time but that's even more than I imagined. Note to future Commissioners, including Acting Commissioners: Meet with Appropriations Committee members on as regular a basis as you can.

    Aderholt went quickly into Republican talking points which basically amount to pressure to force an end to telework and a demand that the agency manage its way out of its service delivery problems. In particular, he didn't like the amount of overtime at Social Security and thought that it was being abused by employees. Maybe there are problems with overtime but if it there are, it's just the normal sort of management issue that you find at any large entity. It's hardly responsible for any work backlogs, nor is telework. Just about every entity employing white collar employees allows telework. If you don't allow it, you have a hard time holding onto your employees or hiring new ones.

    The other Subcommittee members divided along party lines in predictable and somewhat depressing ways. My limited experience with Congressional hearings in past decades was that they were nowhere near as partisan as this.

     There were many questions along the lines of “Can’t you use AI so you can give better service inexpensively?” The Commissioner’s answer was basically “We hardly have the money to maintain the systems we already have so we can’t possibly afford new AI contracts.”

    It grated on me that Commissioner O'Malley kept saying he had "turned around" Social Security. He's a politician so you expect some hyperbole but saying that the agency has been "turned around" is over the top. O'Malley has done a good job in the short time frame he's had but actually "turning around" the agency was impossible without more time and more money.

    In the end, I hope I'm wrong but I would be surprised to see any additional money for Social Security coming out of this Subcommittee.

    Republicans will get a chance to see whether a Trump appointee as Commissioner can manage the agency out of its service delivery problems. I don't have high hopes of anyone even being nominated for the position for many months, if not years, into the future. Given the quality of the man Trump appointed in his first term in office, I'm not expecting a transformational leader.

House Appropriations Hearing

     The written witness statement of Commissioner Martin O'Malley for today's hearing before the Labor-HHS Subcommittee of the House Appropriations Committee is already available. I think someone slipped up. They normally embargo these until literally the moment the witness starts speaking.

    The hearing, which is set for 10:30, will be available for viewing online.

Overpayment Changes Written In The Sand?

    From a press release issued by Social Security on March 20 of this year:

Social Security Commissioner Martin O'Malley today announced he is taking four vital steps to immediately address overpayment issues customers and the agency have experienced. ...

Our deeper understanding of the complexities of this problem has set us on the following course of action:

1. Starting next Monday, March 25, we will be ceasing the heavy-handed practice of intercepting 100 percent of an overpaid beneficiary's monthly Social Security benefit by default if they fail to respond to our demand for repayment. Moving forward, we will now use a much more reasonable default withholding rate of 10 percent of monthly benefits — similar to the current rate in the Supplemental Security Income (SSI) program.
2. We will be reframing our guidance and procedures so that the burden of proof shifts away from the claimant in determining whether there is any evidence that the claimant was at fault in causing the overpayment.
3. For the vast majority of beneficiaries who request to work out a repayment plan, we recently changed our policy so that we will approve repayment plans of up to 60 months. To qualify, Social Security beneficiaries would only need to provide a verbal summary of their income, resources, and expenses, and recipients of the means-tested SSI program would not need to provide even this summary. This change extended this easier repayment option by an additional two years (from 36 to 60 months).
4. And finally, we will be making it much easier for overpaid beneficiaries to request a waiver of repayment, in the event they believe themselves to have been without any fault and/or without the ability to repay.

        This has all been implemented via an Emergency Message and changes in the agency's POMS manual. Social Security says it has reduced the number of people affected by withholding the entire monthly check from 46,000 to 7,000. The problem is that none of these changes have the force and effect of law, as a regulation would. Everything O'Malley has done on overpayments could be easily undone by a simple memo. Regulations can be amended but the process takes time. It's much less likely to be done. Maybe the agency was working on regs and didn't get finished. Maybe it was thought that a subsequent administration wouldn't change this. Maybe they won't but I wouldn't be surprised if this one does. Have you noticed that the incoming administration seems a little bloody-minded?

    One other thing that O'Malley talked about was a statute of limitations on the collection of overpayments. I thought he could have done this by a regulation but, apparently, his agency eventually decided that Congress would have to amend the statutes, which, of course, is impossible.

O'Malley Resigning On November 29

     Martin O'Malley is resigning as Commissioner of Social Security effective on November 29.

    Update: NBC News reports that O'Malley is seeking to become the Chair of the Democratic National Committee.

It Keeps Getting Worse

     From a recently released report:

From Social Security's Freedom of Information website

Online Representative Availability Portal Coming

    An e-mail I received from Social Security:

The Office of Hearings Operations (OHO) is pleased to announce the release of the Representative Availability Portal (Portal) as part of the Enhanced Representative Availability Process (ERAP). The Portal is a dynamic, modern, and user-friendly website that allows representatives, through their Designated Scheduling Groups (DSGs), to provide us their availability for hearings. While you can still email your monthly availability to us if you choose, the Portal is a simpler and more convenient way to provide us your availability.   

We plan to register Portal users over the next several months as part of a phased national rollout, ultimately offering the Portal as an option for all representatives in 2025. If you are interested in registering individuals to submit availability through the Portal on behalf of your DSG, please send an email ... to ...

    Anything would be an improvement over the mess we've got now, both for attorneys and Social Security.