Apr 15, 2013

A Satellite Office Closes

     From West Hawaii Today:
For the last time in the foreseeable future, the Social Security Administration offered satellite office hours in Kona Tuesday morning.
Social Security employees began calling West Hawaii residents in to the West Hawaii Civic Center’s community room at about 9:30 a.m. By just after 10 a.m., more than 120 people were signed up to use the services. ...
Last year, then-Rep. Mazie Hirono, D-2nd, told West Hawaii Today she would look into the administration’s reasoning for keeping such limited hours in West Hawaii. Not long after that, the administration ended the visits to West Hawaii entirely. They resumed the monthly visits in February, with the intention of coming here only through this month.
     It's a two hour drive from Kona to Hilo, the nearest Social Security field office.
     This same sort of thing is happening all over the country.  This is what inadequate budget resources do to service at Social Security. Read the whole article to see what those waiting in line thought about the idea of doing all their business with Social Security online.


Anonymous said...

Personally i'm a beneficiary. I find the online services to be a great convience. I hope as it was communicated to me,that notices eventually are posted to the online accounts.

Anonymous said...

I wonder how long it will take for these people to learn about the interwebs?

Anonymous said...

@ 9:16 am: Too long I suspect.