Last week Social Security started up a new system for filing online appeals. The new system allows users to upload documents along with an appeal. This week I'm hearing many reports of difficulty filing appeals online, regardless of whether a document is uploaded at the same time. It's become just about impossible to file an appeal online. I can't say that the current problem is related to the new system but that seems likely.
I'm sure that someone is working on the problem but it would be nice if the agency would communicate better on technical problems like this. Requiring that attorneys who represent claimants before the agency file appeals online at a time when the agency has no workable system for filing appeals online could cause some frustration.