I posted Social Security's shutdown plan on Saturday, the day of the shutdown. Let me post it again. Click on each thumbnail to view full size.
By the way, my office called one of Social Security's local field offices today about an attorney fee issue today. It was a situation where the award certificate said the fee was to be one amount but we were paid about $1,000 less. We were trying to find out whether there was some good reason why this happened. We were told "Sorry, but during the shutdown we're not allowed to discuss attorney fees issues." I don't think that should be accurate. Attorney fees are just part of the process that pays the claimant and those payments are being made. If Social Security failed to pay the attorney properly, there's a good chance they've also failed to pay the claimant properly. Has anyone seen or heard instructions on this or other shutdown issues?
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My staff told me that two different local district offices refused to discuss pending cases with them because of the shutdown. Makes no sense since they are supposedly open for business.
field offices have very specific lists of activities they can and cannot do even though they are open for business. for instance, field offices cannot issue benefit verification letters or process replacement social security cards during shutdowns.
field offices have very specific lists of what they can or cannot do during shutdowns. for instances, they cannot process benefit verifications or replacement social security cards
Yesterday (i.e. during the shutdown) the main ssa.gov website had a list of the types of activities that could and could not be handled as a result of the shutdown. Of course, now that the shutdown's over, the list has been removed & I can't find it on the website. Should have taken a screenshot, I guess.
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