This comment was posted in response to my post about a representative payee problem in one case:
SSA has not even been reviewing the payee cases since at least January. I am one of the contractors that does payee reviews per the congressional mandate and SSA is not reviewing anything right now because they re-assigned all our people that review the payee cases. Our cases of misuse that we have done and our corrective action plans we've issued have thus far just been sitting there ignored.
Is this true? If so, this is a big problem brewing.
12 comments:
Absolutely 100% true! Not to mention thousands of unworked misuse allegations dating back a decade due to staffing and other workload priorities. SSA is absolutely not addressing representatibe payee reviews. This is hillarious to me as DOGE has ignored the actual SSA workload that combats fraud, waste, and abuse. There simply aren’t enough FO staff to address this workload.
Frank is waiting for the agency AI chat bot agent to learn how to do the workload. First Frank needs to be briefed on the function of representatives payees serve. He comes from a payments company and representative payees were not a issue.
Misuse of SSA benefits sitting there ignored? Wasn't DOGE supposed to be doing something about that?
We have an ad hoc workload that apparently came about because Frank wanted some scalps on the misuse side. So they took a sampling of existing misuse cases that have basically been abandoned (largely because eRPS is such a piece of shit program, triply so on the misuse side of things) and gave us a month to develop them.
All of them are from allegations made pre-COVID. Almost half of the cases have either a deceased claimant, or a deceased alleged misuser. It's been a giant waste of our time, especially now that they stole basically our entire CSR unit to chase 1-800 call percentage numbers.
So yes, they are still doing misuse development, just in the dumbest and most wasteful manner possible.
There may be a slow down but some are still moving.
This is absolutely true. With the policy expert positions being eliminated, no one has been preparing and controling this workload to address where actusl potential fraud waste and abuse is due to payee performance. Not to mention all of the unworked rep payee misuse allegations piling up for at least a decade, due to staffing and workloaf prorities. Great job missing this DOGE in your quest to hollow out the agency while claiming to actually care about real potential fraud, waste, and abuse!
I’m fairly certain big trouble is brewed. My office is now closing early daily due to 2 1/2 hour waits . We have more work accumulating than ever before . No appointments for the public. That’s just the tip of the iceberg. I thought Covid and Reentry were bad , but this is the first worst ever
Watch the Trump admin spin this into a big fraud story of their own making.
Misuse allegations are a waste of time. Nothing ever comes of it and it is impossible to collect anyway. SSA should eliminate payees, except for individuals who are clearly incapacitated, and just issue the benefits directly.
Lol
I can’t speak to this specifically, but stewardship efforts are typically the first to go when we’re in a budget and/or resource crunch. It happens frequently with SSI redeterminations and medical continuing disability reviews.
I’m wondering what other workloads are being overlooked due to the smaller workforce at SSA.
Post a Comment