From: ^Human Resources Internal Communications <Human.Resources.Internal.Communications@ssa.gov> Sent: Monday, October 5, 2026 3:48 PM
Subject: Ending Alternative Work Schedules
A Message to SSA Employees Subject: Ending Alternative Work Schedules
Effective Monday, November 16, 2026, SSA is ending alternative work schedules (AWS), including 4/10 and 5/4/9 schedules, agency wide. All employees will transition to a standard five-day workweek.
The American people depend on SSA to deliver on its mission every day, and that mission depends on a workforce that is present and available throughout the week. AWS, which allow employees to complete their work hours in fewer than five days, reduce staffing on the days employees are off. The cumulative effect across the agency is significant and impacts our service to the public. Every SSA employee, whether or not they work directly with the public, is part of how we deliver on our mission. A consistent five-day workweek strengthens our ability to deliver the service the public expects.
Employees currently on a 4/10 or 5/4/9 schedule may continue that schedule until Friday, November 13th. After that date, all employees will work a five-day schedule beginning November 16th.Instructions will be forthcoming on how to ensure employees are transitioned to the standard work schedule timely.
Thank you for your professionalism and your commitment to the public we serve.
Chief Human Capital Officer
3 comments:
Oh nice. So all these great numbers and service the touts about (fake) will essentially be wiped out? It's bad enough as it is. Sure, you can get through on the phone rather quick, but they don't know what they are doing, most have never worked the phones or are new and mess everything up. Just my experience is all....I don't see this helping anybody anywhere.
I'm sympathetic to the need for consistent staffing, but it seems to me that the agency could have handled this by making AWS contingent on managers' approval and spreading people's days off across the week (so they didn't have a bunch of folks out every Friday, for example). I would guess that there are a lot of field office and other managers who would rather have someone out every Tuesday and working 10 hours on the other 4 days of the week than have that person quit or retire and not be available at all, which may be what happens now.
Next up is flex bands…
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