What Can We Expect On Monday?

       A tweet from the Social Security Administration:

Social Security offices will open for public service on Monday, 7/22. Staff impacted by the widespread Microsoft and CrowdStrike issues are being brought back online. Our phone lines remain operational and many online services at http://ssa.gov remain available. 

     Great, but how capable will they be of doing business? And that’s just the field offices. What about other parts of the Social Security Administration, such as the Teleservice Centers, the Program Service Centers and the Office of Hearings Operations? I know OHO was able to hold hearings yesterday but I don’t know about their work otherwise.

Seven Years To Correct Mistake

    I just received a $436.88 attorney fee in a case that was approved in November 2015. The fee had been miscomputed originally. We notified the payment center of the problem at that time. They agreed that there was a problem. It's taken them seven years to correct the problem. Seven years.

    In case you're wondering (or trying to find some way to blame me for the delay) the case involved Disability Insurance Benefits, Disabled Adult Child Benefits and Supplemental Security Income benefits, meaning that benefits were computed in three locations, meaning that the chances of everything being computed correctly were low. Actually, a mispayment that only affected attorney fees is about as good as you could hope for, although you would hope it would take less than seven years to correct the mistake.

A Poll For A Slow Day

     There's really nothing newsworthy going on at Social Security so let's have a poll. I'll take suggestions for other polls -- or news.

online polls