While there has been a good deal of improvement in the backlog of Social Security claimants awaiting a hearing before an Administrative Law Judge (ALJ), we should not think that the problem has been resolved. Claimants in places like Columbus, Dayton, Cleveland and Buffalo are still waiting for 17 months on average. Most claimants are still waiting almost a year.
The lack of adequate administrative funding for Social Security may soon start to make these backlogs worse. Social Security ALJs have always been helped at hearings by personnel who work in the hearing room, taking care of a number of functions, such as operating the recording equipment. In years past, this was done by some regular hearing office employees as part of their job duties..Social Security began contracting out this work some years ago. "Hearing reporters" paid by the case replaced regular Social Security personnel. This freed up regular Social Security employees to do other vital work.
I heard this past week that the two Social Security hearing offices that my firm deals with most often, Raleigh and Fayetteville, NC are doing away with the hearing reporters for hearings held at the main hearing office. I was sorry to hear this since the hearing reporters I know do a fantastic job. I hate to see them lose their jobs. The bigger problem is that they will be replaced by regular hearing office personnel. This would be satisfactory if Social Security were hiring more personnel to take up the slack but I know that is not going to happen.
This amounts to a cut in staffing at these two hearing offices. I cannot say exactly what the percentage cut in staffing will be. Perhaps, a reader can tell us what the Social Security Administration is expecting. I will give a ballpark figure that this amounts to a 5% cut in staffing but that is no more than a somewhat informed guess. I also cannot say how widespread this change will be. There are reports that this is only being done on a pilot basis but the fact that two hearing offices in one state are affected suggests that this may be a widespread change.
This will certainly cause bottlenecks and increase backlogs at hearing offices wherever it is implemented. This is not happening because Social Security management wants to create bottlenecks or increase backlogs but because the agency is facing a serious lack of funding.