I work for the agency and happen to be in a position to personally observe field office operations in multiple offices. Yes, there are some very hard working employees, but there are many more slackers. The constant use of cell phones for personal calls (even taking calls while in an interview) and texting, and the excessive surfing of the internet is incredible. I have pretty much lost sympathy for the agency. I don't think a furlough of many of the employees would be noticeable, that is how little they produce. The early closings of offices is a joke as now many employees see it as an opportunity to leave early, not to work. The hours of 7:00 to 9:00 in the morning are woefully wasted unless there is training. Most days it is just used for excessive chatting and visiting. And this is just in the field. I know several employees who were detailed to CO where they saw employees there routinely take 2 hour lunches on SSA time. As for most field office managers, well, they are vastly overpaid as they do not spend most of their time managing, but "networking" on the phone and politicking.
I know that Social Security employees have a variety of experiences and viewpoints but this one does not ring true to me. There are not that many Social Security employees who would have the opportunity to visit multiple field offices. For the most part, employees would be on their best behavior when such people were around since they would be management. How well would visiting personnel get to know what was going on in the field offices? How many people get detailed to work in Social Security's central offices? I wouldn't think there would be many even at the regional office level. I know that Social Security employees are no more perfect than any other large group of people but this seems way over the top. What do you think of this post?