In August 2016, Social Security introduced two factor authentication for claimants using its online systems. It was a fiasco. The public hated it. The agency quickly backed away.
They're not letting that set them back. They're now planning to again require two factor authentication as of June 10. Users will have the choice of receiving the second factor either by text message or e-mail message.
Will the public find this any more acceptable? Will it actually improve security?