From a
recent report by Social Security's Office of Inspector General (OIG):
In September 2017, we reported that SSA [Social Security Administration]
planned to deliver
functionality [of the Disability Case Processing System or DCPS] to support all workloads — including continuing
disability reviews and DDS [Disability Determination Services] disability hearings
— by April 2018.
Since then, SSA has discontinued rolling out DCPS to additional
DDSs and re-prioritized its resources to focus on development. The
Agency’s new strategy concentrates on increasing the number of
DCPS users at participating DDSs and the number of cases the
system
processes.
On January 27, 2018, SSA deployed another major release into
production. The Agency reported this release added functionality
to support most adult and child initial and reconsideration claims.
As of
February
28, 2018, 10 DDSs had processed 6,477 disability
cases using DCPS.
Based on SSA’s cost estimates, as of
February
2018, cumulative costs for the new DCPS project were
about $80 million. This does not include SSA’s costs to develop
the prior version of DCPS.
As of February 2018, the Agency expected development would
continue beyond October 2018. In addition, SSA had not
determined
when it would resume deploying DCPS to additional
DDSs.
As of February 2018, SSA estimated its DCPS costs through Fiscal
Year 2022 would be about $140 million. However, given the
uncertainty of when SSA will finish developing DCPS and rolling it
out to all DDSs,
we could not determine whether the Agency’s cost
estimate was reasonable. Furthermore, until SSA completes DCPS
development and implementation, DDSs will continue incurring
costs to operate and maintain their existing systems