Representative Adriano Espaillat is a Democratic member of Congress from New York City. He's a senior Democratic Whip. Here's an excerpt from a letter he's recently written to the Acting Commissioner of Social Security applauding the announcement that field offices will soon start reopening:
As a result of the nationwide shutdown and office closures, my
constituents have been met with numerous challenges accessing vital
resources such as retirement insurance, disability insurance and the
social safety net, which they rely on. The digital divide, long wait
times over the phone, massive backlogs, and the lack of in-person
service has led to a 15 percent decrease of SSI applications over the
past year, which is deeply concerning considering that many residents
rely on these services for their livelihoods and survival.
Assuring that our seniors are given the resources and care they
deserve is a top priority, and it is essential that as we continue to
build back from this devastating pandemic, that our seniors, persons
with disabilities, and communities of color are not left behind.