... I issued a decision reversing the Social Security Administration’s denial of disability benefits to an older plaintiff. I was in our clerk’s office one day when the man and his wife approached me with a package. He had a woodworking hobby, and inside the package was an exquisitely crafted oak pencil case with bronze hinges. My ruling had made a big difference for them, and they wanted to extend this modest, personal gesture of gratitude. Again, they were obviously not being underhanded. Their lawsuit was over, and this was probably the last they would ever see of me. Nevertheless, as my police officer friends tell me, the road to perdition starts with a free cup of coffee. As politely as I could, I turned the pencil case down. It still pains me to remember their embarrassed, crestfallen faces. ...
Jul 18, 2023
What A Contrast
Jul 17, 2023
Can We All Agree That Fraud Is Almost Non-Existent In Social Security Disability Claims?
The Buffalo News has posted the first of a two part article on the delays and difficulties involved in getting approved for Social Security disability benefits. Here's a small excerpt:
... “I do think some legitimate claimants have been hurt by some of the efforts to crack down on fraud, after the Eric Conn case,” said Som Ramrup, president of the American Association of Administrative Law Judges.
Ramrup said she believes the actual amount of fraud in the applications “is infinitesimal.”
“The government acts as though the amount of fraud is much higher,” Ramrup said.
Michael J. Astrue, who headed the SSA under President George W. Bush, told The News he believes “less than 1%” of disability claims are fraudulent. ...
Let's stop over-reacting to the Eric Conn case. It was a weird, one-off scandal. Nothing like it is likely to ever happen again.
Jul 15, 2023
SSA Issues Long Covid Guide For Docs
In conjunction with the Department of Health and Human Services, Social Security has created Long COVID: A Guide for Health Professionals on Providing Medical Evidence for Social Security Disability Claims. I had low expectations when I first opened this and was still underwhelmed.
Jul 14, 2023
Six Months In Slammer For Former SSA Employee
From a press release:
The U.S. Attorney’s Office for the District of Colorado announced Justin Skiff, age 36, of Castle Pines, was sentenced to six months in prison for wire fraud, social security fraud, and money laundering.
According to the plea agreement, beginning around August 2019 and continuing through September 2021, Skiff used his position as a claims specialist with the Social Security Administration (SSA) to fraudulently obtain money from the SSA. Skiff used his knowledge and access to establish Social Security Numbers for ten fictitious children. He then established fictitious records of entitlements for surviving child benefits which he connected to the record of a real deceased individual. These benefits were deposited into a bank account accessible to Skiff through debit cards he directed to be mailed to a P.O. Box to which he had access. Skiff withdrew money and made purchases from this account from October 2019 through September 2021 for a total amount of $324,201.44. ...
Jul 13, 2023
OHO Numbers
Operating statistics for Social Security's Office of Hearings Operations recently posted by the agency:
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Jul 12, 2023
Congressional Hearing Today
A press release:
There will be a Hearing of the Committee on the Budget
On: Wednesday, July 12, 2023, 10:00 AM
In: Room SD-608.
To consider: "Protecting Social Security for All: Making the Wealthy Pay Their Fair Share"
Witnesses
- The Honorable Phillip Swagel, Ph.D.
DirectorCongressional Budget Office- Mr. Stephen C. Goss
Chief ActuarySocial Security Administration- Ms. Kathleen Romig
Director of Social Security and Disability PolicyCenter on Budget and Policy Priorities- Ms. Amy Hanauer
Executive DirectorInstitute on Taxation and Economic Policy- Dr. Andrew G. Biggs, Ph.D.
Senior FellowAmerican Enterprise Institute
Jul 11, 2023
New Upload Documents Service
From Emergency Message EM-23041 issued yesterday:
This Emergency Message (EM) notifies technicians of a new online service option called Upload Documents that customers can use to electronically submit certain technician-requested evidence and forms. Technicians will initiate the request through the Technician Experience Dashboard (TED). ...
We will release Upload Documents on July 8, 2023. The initial rollout will be limited to the Boston Region offices using TED.
Upload Documents can be used to serve Title II, Title XVI, and Title XVIII beneficiaries, as well as individuals who do not currently receive benefits from SSA.
Initially, technicians will be able to use Upload Documents to request a small number of forms that do not require a signature (Section F). During release 2, we will update Upload Documents to include additional forms, including some forms requiring a signature. Customers will be able to sign and submit these forms using Upload Documents’ electronic signature (“eSignature”) functionality. We will discuss the eSignature process for Upload Documents in a future EM.
Upload Documents will also allow technicians to request certain pieces of evidence. ...... TED is a new technician-driven SSA interface that will help modernize and streamline our interactions with customers.
When a technician determines that SSA needs a certain form and/or evidence that is on the list of items currently accepted for Upload Documents, the technician can initiate the request using TED. Before initiating the request, the technician will first contact the customer regarding the request, offering the use of Upload Documents. If the customer is interested in using Upload Documents to submit the requested evidence or form, the technician will obtain the customer's consent to receive a one-time email from SSA, containing an access link and instructions for Upload Documents. The technician will be able to view a customer’s previously registered mySSA email address, where applicable. The customer can choose to receive the one-time Upload Documents email at the previously registered email address, or at a different email address. If the customer consents to receive a one-time Upload Documents email, the technician should verify the customer’s preferred email address. The technician will then select the forms and evidence that are needed from the customer within TED (see screenshot below). ...
It says something, doesn't it, that this is named for the "technician experience" rather than the claimant or customer experience.
Are they still going to insist on calling the claimant to ask "Is this really your signature?", which defeats the whole point of using an online system for uploading documents? I wonder how often claimants say "No, I didn't sign that." Maybe, never. You have to be careful but you don't have to be paranoid.
Jul 10, 2023
If Congress Wants Better Service At Social Security, It Needs To Give The Agency A Greater Operating Budget
From the testimony of Chad M. Poist, Deputy Commissioner for Budget, Finance, and Management, Social Security Administration, before the Committee on Oversight and Accountability, Subcommittee on Government Operations and the Federal Workforce
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