I Wonder How Many People Show Up At Headquarters These Days WantingTo Meet With The Commissioner

     From Tom Margenau writing for the Arizona Daily Star:

Q: I’ve got a beef with Social Security. I barged into my local Social Security office, waited for a couple hours, and finally left. Then I tried calling their 800 number and after being on hold for a half hour, I just hung up. So I’ve decided to go right to the top. Can you please give me the address for the Social Security Administration headquarters and the name of their top person? I am going to pay him a visit. 

A.  ... The “top person,” or the commissioner of Social Security, is a “her” not a “him.” Her name is Carolyn Colvin. ... 

Anyway, if you insist on paying her a visit, the address is 6401 Security Boulevard, Baltimore, MD 21235. But I’ll let you in on two little secrets. First, you’ll have to get in line. And second, you won’t get anywhere near the commissioner’s office. 

I used to work at SSA’s headquarters at the very address I gave you. In fact, I worked directly for the then-commissioner of Social Security. (This was about 20 years ago.) As someone who had grown up within the agency, working in local Social Security field offices around the country before transferring to the head office, I was surprised to learn of the number of people who showed up at those Baltimore offices each day demanding to “see the big boss.” In fact, there were so many they had set up a procedure for handling them. Visitors were ushered into a nice looking office where they met with a representative of the commissioner. But the person they were actually talking to was just an agent from one of the local Baltimore area Social Security field offices. The visitor’s problem was usually taken care of, and he or she left satisfied that they had “gone to the top.” Of course, the problem would have been just as easily resolved had the person dealt with his or her local Social Security office.

National Support Center Coming Online

    From ZD Net:

The [new Social Security National Support Center] Tier 3 data center was completed outside of Baltimore, MD, in 2014 with the conversion to a virtual tape library the first step in the migration process, completed at the end of October. This was immediately followed by the installation of the complete networking and storage infrastructure, a process which is necessary to prep for the overall migration/consolidation projects in the foreseeable future, and which is scheduled to be complete by March 2015. Once this stage is completed the NSC will begin the process, scheduled to take 18 months, of migrating their Mainframe and Open Systems solutions and all of the existing production environments. ...

With the migration work scheduled to be completed in August 2016, it will be a while before the full advantage of the new facility can be realized.

Trouble In New Jersey

     From the Daily Journal of some city in New Jersey (the newspaper's website hides the city name):

BRIDGETON – A Vineland man’s anti-social behavior at a Social Security office landed him in jail, authorities said. 

The trouble began Thursday when 53-year-old Jeffrey Kuss became “irate” because he was unhappy with the long wait time while in line at the Social Security office on West Broad Street, according to police Lt. James Battavio. A security officer at the office contacted police because Kuss was acting up, he said.

The guard told Kuss that his appointment had been canceled due to his inappropriate behavior and asked him to leave the premises. Kuss responded by shouting obscenities in front of a crowd of 40 people, including children, police said. 

Police informed Kuss he had to leave, but he refused and insisted he had an appointment, Battavio said. Officers then escorted him outside the building, 

That’s where Kuss began blocking patrons from going inside as he made threats and used profanities, police said. 

He was arrested on a charge of disorderly conduct and taken to the police station, where he refused to be processed and subsequently charged with obstruction, Battavio said.

Kuss was held on $1,000 bail in Cumberland County Jail.

Continuing Disability Reviews Study

     The Social Security Advisory Board convened the 2014 Disability Policy Panel to study Continuing Disability Reviews. Here are the Panel's recommendations:

• Provide Continuing Disability Review (CDR) Funding that is adequate, predictable, and sustained
• Retain the Medical Improvement Review Standard (MIRS) and strengthen its implementation
• Strengthen other payment integrity tools
• Strengthen links between CDRs and support for return to work
• CDRS for Supplemental Security Income (SSI) children and youth: 1) SSA should communicate expectations of independence to youth beneficiaries whose medical improvement is expected or possible. 2) As with the adult population, the Panel recommends that Congress continue the employment support services of the Ticket to Work program for one additional year. 3) The training recommended for the medical review standard should be extended to include examples unique to children.

Plea Bargain Sends 91 Year Old Man To Prison For Nine Years

     A press release from Social Security's Office of Inspector General (OIG):

A 91-year-old ex-cop at the heart of a massive Social Security scam involving more than 120 retired NYPD cops and FDNY firefighters who raked in millions agreed to a plea deal Friday that could land him behind bars for up to nine years, prosecutors said.

Thomas Hale copped to grand larceny and agreed to pay $2 million in restitution in exchange for three to nine years in prison during a hearing in Manhattan Supreme Court.

“In essence, he was the epicenter of the scheme,” said Assistant DA Christopher Santora. “Even with respect to the other ring leaders, it was Mr. Hale who was the hub through which everything and everybody went right up until this case was taken down and Mr. Hale surrendered for arrest.”

The nearly $22 million scam that spanned 25 years was orchestrated by Hale, who coached applicants to lie on their Social Security disability applications, authorities said.

About half of the defendants exploited 9/11 by falsely claiming they suffered post-traumatic stress by responding to the attacks.

It's a Weird Scheme But Why Not Allow It?

    PBS runs some pieces by Laurence Kotlikoff on Social Security. His specialty is figuring out angles to increase Social Security payouts. It's all legal but often a bit weird. It's always schemes that only a few people could use. One scheme he's been promoting is for people who are drawing Disability Insurance Benefits (DIB) to suspend their Social Security retirement benefits once they reach full retirement age (FRA) and wait until age 70 to start collecting them. He's mad that Social Security has decided to stop this scheme. It's an odd scheme he's been promoting, available to only a few and advisable for even fewer but I think that Social Security's decision to prevent this scheme is wrong.

     Let me explain how his scheme would work -- if Social Security allowed it. If you file a claim for DIB, you're also filing a claim for retirement benefits. It says so at the top of the claim form. When you get to FRA, your DIB automatically stops and your retirement benefits start. You don't have to file a claim for the retirement benefits because you did so at the time you filed your DIB claim. A person who never files for DIB can get more per month by waiting until age 70 to file their claim for retirement benefits. It's called the delayed retirement credit. It's a good thing to do if you can afford to wait and if you're healthy because you receive a good deal more per month if you wait until age 70 to start drawing benefits. You can, in the alternative, file a claim for retirement benefits at FRA and ask that Social Security suspend your benefits. You still get the delayed retirement credit but dependent benefits are payable on the account. Kotlikoff was urging DIB recipients to suspend their retirement benefits once they reach FRA, thus getting the delayed retirement credit.

     Kotlikoff was unhappy to find out that Social Security decided in December to treat a request to suspend benefits in the automatic conversion situation as a request to withdraw the original DIB claim. That would require the claimant to pay back all DIB benefits that had been received. Almost no one would do that, ending Kotlikoff's scheme.

     I think the scheme that Kotlikoff has been promoting would be of value to very, very few people even if it were allowed. The vast majority of people eligible for Social Security retirement benefits have no choice but to take the money in order to support themselves. Many, perhaps most, of those who could afford this strategy shouldn't do it anyway because their life expectancy is low. The very impairments that put them on Social Security disability lower their life expectancy. Even those few claimants who could do this are unlikely to do so because the scheme is so exotic and hard to explain.

     Even though I think that Kotlikoff's scheme would be of value to very, very few people, I think that Social Security's position is wrong. I can't think of anything in the Social Security Act that supports the agency's position. There's a difference between asking that benefits be suspended and withdrawing a claim. The agency recognizes that difference. Why would you refuse to recognize that difference in just this one situation? What's wrong with permitting a handful of people to get the delayed retirement credit after being on DIB? Would it be OK if a claimant tells Social Security to stop their DIB a month before they reach FRA and then does a file and suspend? Surely, Kotlikoff will soon figure out that possibility.

Many Opting Out Of Video Hearings

     The newsletter of the National Organization of Social Security Claimants Representatives (NOSSCR) (not available online) says that over 220,000 claimants opted out of video hearings when they were given the chance in October and November of 2014. That's more than one in five pending requests for hearing. I'm surprised that the number opting out isn't even higher. Some claimants and attorneys are more willing than others to tolerate video hearings but nobody likes them.

New Layout And Colors

     I'm sure that regular readers of this blog know that I've been adjusting the layout and colors for the blog. I'm not finished yet but I'm getting there. Please share your opinions.

     Just below the blog title is a line for you to enter your e-mail address. If you do that and hit enter, you'll start getting blog posts by e-mail. So far, I've been unable to get Blogger to properly label this gadget but that's what it's for.